Today’s telecommunications models are more complex than ever. From wireless services and cable subscriptions to device sales and digital content, providing customers with consistent, personalized experiences across every touchpoint is a challenge.
From complexity to competitive edge.
Today’s telecommunications models are more complex than ever. From wireless services and cable subscriptions to device sales and digital content, providing customers with consistent, personalized experiences across every touchpoint is a challenge. With one place to manage it all, CoreMedia Content Cloud helps you turn complexity into competitive advantage.
Meet the highest expectations, with lower headcount.
Telecommunications providers are under constant pressure to provide innovative online services and the latest entertainment offerings. But finding the resources to support this demand isn’t easy. CoreMedia Content Cloud helps content teams of all sizes deliver the experiences customers expect, while freeing up IT resources for other strategic work.
Rather than bouncing between vendors for wireless service, entertaining content and mobile devices, consumers want simplicity. As telcos offer triple and even quadruple plays, they need to provide memorable, consistent buying experiences across all offerings. Mobile apps and self-service options can making buying easier, and keep customers loyal.
To increase customer retention while keeping costs down, telecommunications companies should keep the focus on cross-selling and upsell opportunities. But with so many offers coming at them, consumers might not hear your message. Stand out by keeping your content and offers personalized and relevant. CoreMedia can help you keep it all in sync.
To reach the right customers with the most relevant content—exactly when they need it—you’re going to need some help. And while that may mean adopting new technology, you don’t want to lose what you’ve already invested in existing systems. CoreMedia can help you get to market faster by connecting your public-facing digital experiences with your existing IT ecosystem.
