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Inspirational commerce

Nurture your customers through to purchase.

eCommerce integrations with CoreMedia
Guided Selling

Client story

Contemporary commerce for timeless jewelry.

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Our integrations

Connect with the most popular third-party solutions with our pre-built connectors.

Connect your commerce
Ready to run Integrations

Inspirational commerce


Seamless eCommerce integrations

Client story


Pandora

Our integrations


Connecting commerce

Smart Windows

Pave the way for inspirational commerce

eCommerce integrates with iconic digital experiences  

CoreMedia Content Cloud works in partnership with your eCommerce platforms, connecting the buying journey to create a seamless shopping experience.  

Ready-to-go connectors integrate best-in-class commerce tools with the CoreMedia content management system, bringing together all the tools you need in a single CMS platform.  

Create, manage and optimize eCommerce experiences across your channels, markets and devices at a global scale. Connect the buying journey with hyper-personalized content experiences, driving sales conversion, loyalty and repeat purchase.  

Harness your tools

Integrate and connect the buying journey.

Build on our super flexible content management system. Integrate your eCommerce, Product Inventory Management (PIM), CRM and AI personalization tools into a single platform with CoreMedia Content Cloud. Bring together all the tools you need to create a seamless buying experience across all channels, markets, devices and languages.   

Designed to allow maximum flexibility CoreMedia is easy to connect with best-of-breed eCommerce with pre-built connectors available out-of-the-box.  

Pull through customer insights and design hyper-personalized buying experiences that get engagement. Design targeted commerce campaigns. Connect offers, promotions and products to the content journey. Automate follow-ups to maximize sale conversions.

Ready to run Integrations

What makes it frictionless?

Flexibility

CoreMedia has flexibility and scalability at its core with a (hybrid) headless architecture that gives you the flexibility to choose. Out-of-the-box features and pre-built connectors give you all the tools you’ll need to create highly effective customer experiences. You also have the flexibility to develop further with CoreMedia. Connect your own tools or configure our CMS to meet your own bespoke needs.

Pre-built connectors

CoreMedia Content Cloud comes with ready-made connectors for all the most popular third party tools. Best-of-breed eCommerce, CRM, marketing automation, AI driven personalization, PIM and DAM tools are all supported with ready-to-go connectors that make light work of integrating your favorite tools with our CMS. Bring all your tools together with one easy-to-use platform.

Design commerce campaigns

Connect with customer insights from your CRM. Crunch big data with AI driven personalization tools. Analyze and optimize content journeys for maximum conversion. Automate sales follow-ups to close the deal. Customize and localize content across markets and languages with intelligent workflow. CoreMedia Content Cloud brings together all the tools you need to design, personalize, target and optimize eCommerce campaigns at a global scale.

Targeted offers and promotions

Pull through product data from your product inventory management (PIM) tools to automate stock and price updates across channels and markets globally. Import your current CRM segments or design new ones. Design offers and promotions and set targeting and automation rules. Hit your prospects with tailored offers at the right time and in the right channel.

Connect product to content

Tag products to link to related content. Set rules to show products to customers at the right time and in the right place. Prioritize your product content and automate when and how customers get to see it. Give customers a rich and deep product experience that’s always fresh with new content to explore.

Give customers the freedom to explore

Create subject tags in your content meta-data using CoreMedia Content Studio. Create groupings of content on related topics. Automate the creation of new journeys, unique to each customer and based on the tags and topics they select. Deliver deep, rich and highly relevant content journeys that are certain to keep customers engaging and exploring your content.

Close the sale

Automate follow-ups to drive customers through the buying journey. Set rules and automate content targeting at key drop-offs in the buying journey. Target customer behaviors with follow-up messages and offers encouraging customers to buy. Drive the final purchase click to maximize sale conversions.

Connect the purchase

Connect the final purchase to the buying journey inside CoreMedia Content Cloud. Seamless integrations with class leading eCommerce tools bring the final purchase moment into the content experience using a single tool. Design and deliver engaging content experiences across channels and markets. Optimize your purchase funnel and manage customers through the buying journey. Target products, promotions and offers to get conversions. Join it up with the final frictionless purchase using a range of best-in-class eCommerce tools.

Simple solutions

Combine the best content management and eCommerce tools to elevate your digital buying journey.

SAP integration

Ready-to-go connections. 

Built-in SAP connectors to effortlessly merge your content and commerce within a single platform. Integrate live product data with engaging, shoppable content. Connect your commerce with SAP.

SAP integrations

Salesforce integration

Ready-to-go connections. 

Out-of-the-box connectors make it easy for developers to integrate your Salesforce tools. Import your segmentation and persona models. Connect product inventory and automate stock and price updates. Connect the buying journey with Salesforce Commerce.   

Salesforce integrations

eCommerce

Seamless buying journeys. 

Rich personalized buying journeys combine live product info with omnichannel content. Create immersive, shoppable content. Target customers with tailored conversion messages. Plan, execute and optimize commerce campaigns at a global scale.

eCommerce integrations
Features

Real-time product info

With product descriptions, prices and stock data fully integrated from your PIM into our CMS, you can push product updates easily. Update product content, banners, ads and social posts automatically with price, stock and offer changes.

Shoppable formats

Turn any asset into an opportunity to buy. Allow one-click product purchase from any image, banner, social post or video. Pull product info from your PIM, to keep product and inventory information automatically up-to-date 

 

Data-driven personalization

Access customer data directly from your CRM. Personalize promotions, offers and content journeys. Target customers with tailored landing pages. Import your personas and segmentation or create new models inside the CMS.

Faster time to market

Content automation, and intelligent workflow management to publish content across all channels, languages and devices at a global scale.

Automated follow-ups

Set rules to automate targeted messages at key drop-off points in the buying journey. Incentivize customers to maximize sale conversions.

Sophisticated product tagging

Tag products to link to related content. Let customers explore rich product content by navigating through tagged topics. Set rules to prioritize products and push the right tagged content at the right time.

Pre-built connectors

Ready-made connectors bring together best-of-breed eCommerce tools with CoreMedia content management, CRM, PIM, DAM and AI driven personalization.

Flexible architectures

Out-of-the-box features and pre-built connectors combined with the flexibility to develop your own custom configurations to meet your own bespoke needs.  

Composable Commerce 

CoreMedia uses a composable architecture approach, allowing you to bring in new features quickly. Work on bringing in a new service while the rest of your customer-facing services are unaffected. 

Client success stories

Propelling fashion brands to the next digital level
Personalised luxury retail experiences
Personalised luxury retail experiences

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Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

  • Easily coordinate global campaigns across teams via one central interface
  • Use powerful translation workflows to stay on top of localization needs
  • Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
  • Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

  • Create, optimize and translate content faster with AI
  • Launch your new site on CoreMedia Content Cloud in just 8 weeks
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

  • Handle customer interactions from multiple channels through a single, user-friendly interface
  • Leverage advanced AI for real-time sentiment analysis and proactive engagement
  • Prioritize high-value contacts, routing them to the best available agents for a tailored experience
  • Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources
Dynamic Content
Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized Experiences
Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Omnichannel Engagement
Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
Explore
Guided Selling
Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
Explore

Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

CoreMedia Experience Platform

Book a demo with one of our system experts.

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