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Platform Content Management Personalization & Experimentation Marketing Automation Customer Engagement Request a demo
Surprise and delight customers with your content everywhere, all the time.

Content Management
Solutions:

Content Management

Surprise and delight customers with your content everywhere, all the time.

Content Management

Hybrid Headless CMS

Omnichannel Experience Preview

Translation & Localization

AI Co-Pilot for Content Management

GEO-Ready CMS

Digital Asset Management

Digital Signage

Digital Experience Platform (DXP)

CoreMedia KIO

Your AI assistant for content, personalization and customer engagement
Nurture customers with personalized experiences at every opportunity

Personalization & Experimentation
Solutions:

Personalization & Experimentation

Nurture customers with personalized experiences at every opportunity

Personalization & Experimentation

Real-time Personalization

Audience Segmentation

Surveys (CSAT & NPS)

A/B/n and Multivariate Testing

Customer Data Profile (CDP)

Lead Scoring

CoreMedia KIO

Your AI assistant for content, personalization and customer engagement
AI-powered journey orchestration and automated workflows

Marketing Automation
Solutions:

Marketing Automation

Marketing Automation

Customer Journey Management

Email & SMS Marketing Campaigns

Request a demo

CoreMedia KIO

Your AI assistant for content, personalization and customer engagement
Leverage the power of AI and the human touch to create meaningful interactions.

Customer Engagement
Solutions:

Customer Engagement

Leverage the power of AI and the human touch to create meaningful interactions.

Customer Engagement

AI Chatbot & Voicebot

Live Chat

Cloud Contact Center

AI Contact Summary & Classification

Click2Call, Inbound & Outbound Calls

Video Shopping

Contacts & Lead Management

AI Agent Assistant

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CoreMedia KIO

Your AI assistant for content, personalization and customer engagement
Client stories
Navigate constant change with cutting edge innovations.

Client stories
Client stories

Navigate constant change with cutting edge innovations.

Client stories

Your sector

Retail

B2B

Travel & leisure

Healthcare

Luxury brands

Financial services

Media & entertainment

Telecommunications
Deckers Brands

Creating personalized, frictionless, satisfying digital shopping experiences for their customers.
Resources
We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center
Resources

We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center

For developers

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Solutions

For Financial Services

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Marketplace: Explore our integrations
Enablement

Make the most of our extensive
resources and training materials.
About
Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Reviews
About

Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Reviews

Our Story

Proof from the past. Promise for the future.

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Our Customers

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Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs
Get started

Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs

Assess your need

Get help understanding what you need

Speak with an expert

Speak to a sector expert

Request a demo

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Personalization engine for personalized experiences | CoreMedia CMS

AI Personalization & Optimization

Name: CoreMedia Experience Platform
Brand: CoreMedia
Availability: InStock

Transform customer journeys with AI-driven personalization and enterprise-grade content management software.

Today’s customers expect more than generic experiences. They want meaningful, personalized content at every touchpoint. With CoreMedia AI Personalization & Optimization, you can deliver hyper-relevant content in real time, powered by centralized data and intelligent insights. Our solution unifies content management software with AI-driven personalization tools, helping brands build loyalty, drive conversions, and optimize performance at scale.

Screenshot of content marketing workflow dashboard in enterprise CMS

Features of AI Personalization & Optimization

Real-time personalization across channels

Expand customer experiences with real-time personalization on websites, mobile apps, social media, and contact centers. Add dynamic, AI-generated content to landing pages or campaigns using inline editing and placeholders, with no code required.

Customer Data Platform (CDP)

Unify customer data across CRM, PIM, and eCommerce systems in a single platform. This personalization engine ensures behavioral and demographic insights can be used to deliver tailored customer journeys.

Web and mobile analytics for personalization

Track web and app activity, from geolocation to device type, to refine website personalization tools and deliver optimized experiences across channels.

Mobile App Data

Collect mobile app data to create a foundation to enrich user segments and personalize experiences inside our customer experience platform.

Predictive segmentation and lead scoring

Use AI-driven segmentation and predictive lead scoring to prioritize audiences, target qualified leads, and deliver personalized marketing campaigns.

Targeted push notifications

Send AI-personalized push notifications to promote offers, nurture retention, and maximize relevance for each customer group.

Forms and surveys for data capture

Build forms and surveys into campaigns to capture behavioral data, enriching audience profiles for more accurate targeting and AI-powered personalization.

AI-generated content variants

Automatically generate multiple versions of headlines, text, and images with AI. Ensure every visitor sees a personalized customer experience that resonates in real time.

A/B/N and multivariate testing

Run advanced AI-driven multivariate tests across multiple versions of campaigns. Deploy winning content automatically to optimize conversions and ROI.

Watch this demo

Benefits of AI Personalization & Optimization

Whether you’re managing one site or hundreds, CoreMedia scales AI-powered personalization software globally without compromising speed or flexibility. Our enterprise content management software solutions enable businesses to optimize their website or offsite touchpoints, ensuring a smoother experience and ultimately increasing conversion rates.

Deliver truly personalized customer experiences that adapt instantly to user behavior and preferences, boosting engagement and retention.

AI personalization marketing eliminates wasted spend by automatically optimizing content to what converts best, increasing ROI.

Collect and analyze customer data across all platforms, building a single source of truth for content personalization and strategic campaigns.

Remove guesswork. AI-powered optimization constantly refines campaigns, ensuring your content always performs at its best.

Why CoreMedia's enterprise AI-driven personalization and optimization?

CoreMedia delivers AI-powered personalization from day one, with built-in optimization, dynamic journey orchestration, and a future-proof, composable CMS/DXP platform.

What is AI personalization in content management software?

AI personalization uses algorithms and customer data to deliver tailored content, offers, and journeys in real time within a CMS platform.

What is the difference between personalization and optimization?

Personalization adapts content to each user, while optimization ensures the entire campaign is tested, refined, and continuously improved. Increase conversion rates, improve user engagement and maximize return on investment (ROI). CoreMedia's customer experience platform optimizes by using algorithms, machine learning and data analytics to analyze user behavior, traffic patterns and other relevant metrics in real-time. Then, based on this analysis, changes and adjustments are made instantaneously.

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

Explore key features relevant to you
See how businesses like yours have grown with CoreMedia
Guidance on changing platforms like a pro

Let's connect

Explore and learn with our resources

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

Create, edit, and publish instantly to every channel, any time
Automate operational content tasks with CoreMedia KIO AI
Maintain quality and compliance with localization and governance tools.

Explore

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

Combine content, data, and AI to tailor every interaction
Keep user profiles up to date with behavioral and transactional data
Test, learn, and optimize with A/B experiments to increase ROI.

Explore

Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

Plan and launch omnichannel journeys powered by lead scoring
Automate outreach via email, SMS and digital ads integrations
Keep your marketing relevant from the first touch to conversion.

Explore

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

Engage instantly via chatbots, live chat, click-to-call, video shopping and more
Blend digital and human interactions to reduce friction and build trust
Empower agents with AI-driven insights

Explore

Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

Book a demo