Discover how to

Master the Digital Chessboard

Combining data, content, and omnichannel engagement for the best customer experience.

Find out more
Digital chessboard


CoreMedia Content Cloud v12

Boosting omnichannel engagement with real-time insights, AI-powered personalization and robust security measures.

Find out more
CoreMedia Content Cloud v12

CX Consumer Study 2024

The Three Key Pillars of Customer Experience

Study shows how businesses have to leverage data and AI to provide personalized, seamless experiences with a human touch.

Get white paper
Whitepaper CX Consumer Study

30 days free trial

CoreMedia Developer Trial

Explore, experiment and conquer the CoreMedia Experience Platform!

Start trial
Homepage banner_800x720_30 days trial

A new era

Introducing our enhanced platform

CoreMedia's Experience Platform uniquely pairs our powerful CMS with added real-time personalization, optimization and contact center solutions.

Find out more
CoreMedia Experience Platform Logo

AI Content Booster

Supercharge your content creation

Generate, elevate and translate your content at scale, using the power of generative AI.

Explore our suite of AI tools
2023-11 AI Content Booster_HeroCarouselTeaserHalf_800x720

Client story

Crafting personalized cross-channel customer experiences

How we're empowering ESPRIT to create a consistent shopping experience across all digital touchpoints.

Read success story
Esprit - Combo

Discover how to

Master the Digital Chessboard


CoreMedia Content Cloud v12

CX Consumer Study 2024

Get it now!

30 days free trial

CoreMedia Developer Trial

A new era

CoreMedia Experience Platform

AI Content Booster

Boost your content workflows

Client story


AI with a human touch

Automate to scale and add a human touch to make a difference

Guide consumers through their buying journey with personalized content and tailored conversations across all touchpoints. Whether it's on the website, app, or social media, we make the process easy and exciting by integrating real-time customer data with content and commerce capabilities, using AI-chatbots, messaging apps, or seamlessly integrating human interactions.


Transform visitors into buyers
CoreMedia Engagement Cloud Real Time Conversations
Smart content management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

Personalized experiences

Convince customers with personalized experiences at every opportunity.

Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

Inspirational commerce

Grow your business by nurturing customers and connecting the buying journey seamlessly.


Celebrating our clients' success

Desktop Image Deckers Brands mobile website screenshot
deckers brand logo dark

Streamlined eCommerce for lifestyle brands.

Deckers client story
Desktop Image Finnair mobile website screenshot
finnair logo dark

Your journey starts here.

Finnair client story
Desktop Image Pandora mobile website screenshot
pandora logo dark

Contemporary commerce for timeless jewelry.

Pandora client story
Desktop Image Emerson mobile website screenshot
emerson logo dark

Emerson transforms with CoreMedia.

Emerson client story
deckers brand logo white
finnair logo white
pandora logo white
emerson logo white

Why CoreMedia

As you scale your business and respond to rapidly-evolving customer expectations, you need a platform that supports your most ambitious goals.

CoreMedia Content Cloud elevates the full potential of your content and drives customer experience with impact.

Our intuitive, flexible content management system (CMS) lets you bring ideas to life in a heartbeat, adapting your digital touch points quickly and efficiently across all localizations.

52% higher online revenue

Drive more revenue by building unique, compelling online flagship stores that blend content and commerce seamlessly.

75% faster time to web

Create and preview personalized multilingual omnichannel content with an intuitive drag-and-drop interface - without relying on IT or development resources.

8 weeks to launch not months

Jump-start your project on CoreMedia Content Cloud with our experienced team of customer success experts. Then grow as you go.

Our solutions explained

Smart Content Management Collaboration

Content management system

Empower your teams to create. 

Content management is a joy when functionality just works. You’ll love how easy it is to build, share, repurpose and localize content across your digital channels. Visualize how your content will look with our popular preview panel, where you can live edit, instantly publish and sync across every channel and location.

(Hybrid) Headless CMS

The freedom and flexibility to scale.  

Exceptional content management straight out-of-the-box, combined with a composable architecture that gives your developers the freedom to adapt and customize to create the perfect toolkit for you. We call it hybrid headless, a future-proof solution in the sweet spot between full stack and headless. Combine the freedom and flexibility to innovate with the need to be up and running fast. 

Multilingual content marketing

One home, countless global destinations. 

Tailor content for your customers native language and culture. Adapt and publish multilingual content across unlimited locations. Automate publishing of approved content to local language sites. Localize SEO and improve Google rank. Sync price and product data across locations. Integrate with leading translation platforms with pre-built connectors.

Omnichannel marketing automation

Capitalize on every opportunity.   

Create rich omnichannel campaigns across your entire digital estate. Auto publish based on customer behavior triggers. Tag content to publish, highlighting channels, devices, regions and locations. Automate conversion follow-ups to bring customers back into the buying journey. 

Content marketing workflow

Cross team collaboration.   

Free your teams to focus on delivering tasks instead of chasing them. Foster collaboration with teams across regions and departments with automated workflows. Customize to suit your teams and adapt to market rules and regulations. Co-ordinate teams without restricting creativity. 

Digital asset management

Find, share and use your media, fast.  

A single, secure, central store for all your digital assets. Reduce effort and increase collaboration across your business. Photos, videos, graphics, copy and product info in every size and format stay secure and searchable using the metadata and keywords that make sense for you.

Omnichannel content preview

Bring campaigns to life. 

Bring your content to life with instant preview tools. Simulate locations, devices, time zones and audiences with custom-built personas. See exactly what your content will look like through the eyes of your customer. 

Campaign management

Deploy campaigns, fast. 

Respond to market opportunities quickly. Create, launch and manage campaigns across multiple languages and regions. Design contextual experiences based on demographic, location, language, browser behaviour and more. Integrate data from your CRM and leverage AI tools to hyper-personalize.

Governance and compliance control

Protect your brand. 

Keep your content compliant and customer trust secure. Out-of-the-box workflows make sure your content is always on brand, market compliant and ready to go. Or customize built-in workflows to suit your teams and adapt to market and sector rules. 

Composable architecture

Flexible API based architecture. 

Hybrid headless architecture and fully accessible code gives developers freedom to adapt and customize to meet the needs of your business so you can respond quickly when the landscape changes. Bring in new social media channels or point of sale tech, integrate with new AI tools or simply shift direction and change your ecommerce provider.   


Robust and proven. 

Cloud-based hosting that’s proven, robust and reliable across high traffic business critical sites, including retail, ecommerce, financial services, government and more. Multi-factor authentication and decoupled front and back ends mean your customer experiences are always safe and unaffected by back-end development work.   

Ready to run integrations

Over 150 pre-built connectors. 

Bring all your favorite tools into a single platform with our DXP. Easily integrate any legacy component, including commerce, CRM and PIM with over 150 pre-integrated solutions.  Your developers can use pre-built connectors to easily customize Content Cloud creating a custom toolkit just for you.  

What our customers say

Role based benefits


What if you could launch campaigns instantly, across 150 countries and 40 different languages?

  • Easily coordinate global campaigns across teams via one central interface
  • Create new media assets without Photoshop skills or an outside agency
  • Use powerful translation workflows to stay on top of localization needs

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work


What if you could reduce your time-to-Web for new content from weeks to hours or even minutes?

  • Launch your new site on CoreMedia Content Cloud in just 8 weeks.
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication


What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
white male glasses alexander cordesmeyer white female brown hair elena bertaiola
Explore and learn with our resources
Smart Content Management Dynamic Content
Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
Personalized Experiences
Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
Real-time Conversations Omnichannel
Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational Commerce Guided Selling
Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 

Elevate your digital experiences.

Choosing a CMS is a big decision. We’re here to help. Leave your details for a personalized consultation on how CoreMedia can tame the complex and help you realize your digital ambitions.


Book a demo laptop coremedia square

Book a demo with one of our system experts.

Page 1 2 of 2

How digitally evolved are you?

Evolution is adaptation to change. Will you survive?

Keeping up in a fast-paced digital world can be a struggle. Whether your business is still stuck in prehistoric times, or already fully-evolved, finding out where you fall on the Digital Evolution Model will help you stay competitive.

Illustrative graphic of a superhero, t-rex, fish, lion and a crocodile

Digital channels

Do you have a well-coordinated, multi-channel presence?

Yes, our content is everywhere all the time! Some is and some isn't. No, our content and data is all over the place.

Content teams

Are your content teams aligned, working together across departments and countries?

Yeah, we're like a well oiled machine! Kind of, but we still waste a lot of effort. No, the left hand doesn't know what the right is doing.

Data tools

Are your content, commerce and customer data tools integrated into a single toolkit?

Yes, we've got everything we need in a single software tool! Not really, we use multiple tools but they're not integrated. Defnitely not, our systems don't talk to each other at all.

Asset management

Is your brand content, product info and customer data all stored in one secure, globally accessible place?

Yes, we've got tight control of all our content and data. Some is and some isn't. No, our content and data is all over the place.


Can you merge brand content with commerce?

Yes, we seamlessly integrate ecommerce with our rich media content. We have commerce and rich content on the same sites, but they're not really integrated. No, our storefronts are completely separate.

Omnichannel marketing

Are your customer experiences seamless across desktop, mobile, apps and all other channels?

Yes, we are everywhere our customers need us to be! We have a good spread of channels, but not exhaustive. No, we focus mainly on desktop websites.


Can you update campaign content and product info across all your sites in minutes?

Yes, we can update our whole web estate at the touch of a button. It's ok, but could be faster. No, it takes an age to update all our sites.

Global control

Do you have global control of your content, with the flexibility to cater for local differences?

Yes, we can localize all day long without compromising global standards. Some control, but could be better. No, our content standards vary with no global oversight.

Personalized content

Can you personalize content so that your customers feel your sites are created just for them?

Yes, our content has the personal touch! Some personalization, but room for improvement. No. What's personalization?

Artificial Intelligence

Are you tapping into the power of artificial intelligence to turbo charge your customer experiences?

Yes, we're right at the leading edge of AI driven personalization! Not quite, but we're making plans. No, we don't trust robots!


Stage 1: Fragmented: Multiple Channels

You’re a digital dinosaur!

You have a beautiful website, but with fragmented digital experiences, you run the risk of extinction.

It’s time to evolve.

Your audiences want a seamless experience, no matter what's happening behind the scenes. When your experience is different or difficult, it’s important to start with the basics, such as cultivating a holistic approach to online digital experiences. Realign your teams, platforms, processes, goals, and metrics around a comprehensive view of the online experience. Focus on the end-to-end customer journey cutting across channels, desktop and mobile.

separate channels animation circle t-rex dinosaur square
Stage 2: Integrated: Multiple channels

You’re a fish!

Signs of exciting life are starting to form. Your DX is responsive and adaptive but it’s not quite personalized yet.

Keep swimming!

The integration of your brand content across every touchpoint (website, online store, social media, emails, apps, point of sale) creates immersive experiences. These flagship sites combine content-rich brand experiences with immediate conversion capabilities. Business teams and marketing are closely aligned. However, while the digital experience is responsive and adaptive, it’s not yet personalized.

Connect with an expert
Stage 3: Instant: Global expansion

You’re a crocodile!

You’re taking it global. Speed and scalability are key and just like a crocodile, you’re fast…but you’re clumsy.

Oh snap!

In this stage, the online digital experience becomes completely dynamic. You need content that is global, yet relevant, with plenty of local insights: Who is the user? Are they using a mobile phone? Is it raining where they are? Is it snowing? If it is, maybe they need warm, waterproof boots. All of this contextualized information creates a better user experience. With one global orchestration, you’re able to adapt everything, in whatever country or language you choose – while keeping turnaround times low. So keep evolving.

Connect with an expert
Stage 4: Dynamic: Real time personalization

You’re a lion!

You’re reaching more customers in more countries and languages than ever before, and now you’re finally hunting and collecting info with precision.

But you can do more to keep your brand roaring!

As you graduate to the Instant level, you’re able to rapidly update everything - not just in one language and for one country, but in 20 languages and for 100 countries. Speed and scalability are key, driven by the need to roll out global campaigns in all languages and all touchpoints and make updates in minutes or hours, not weeks. But there’s still more to do to reach nirvana.

Connect with an expert
Stage 5: Immersive: Elevated experiences

You’re Captain Content!

You’ve done it! You have opposable thumbs AND you’re saving the world with your seamless, elevated customer experiences.

You're a superhero in the digital space.

Your digital world and your physical world are blending together in the most complementary way possible. When shoppers visit your store, they’ll be greeted with their pre-selected products. Language changes dynamically depending on country of origin – it's like the whole store was set up just for your one specific customer.

In this final stage, your customer experience is truly immersive and superior, and your flagship store merges your physical and digital world into one, with a truly personalized individual experience.

Connect with an expert