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Insights Center

Stay at the forefront of industry trends with our center of insights designed to inspire, elevate your knowledge and guide you towards success. 

Blog

Stay up-to-date with the latest trends in customer experience through articles and insights from our industry experts.

Read our latest blog articles

Knowledge Center

Get access to our library of industry terms, offering explanations and guidance that will elevate your expertise.

Elevate your expertise

Press

Stay informed about the latest news and updates from CoreMedia with our dedicated press section.

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White Papers

Download our free white papers to gain in-depth insights on elevating experiences and driving impactful results.

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Further Resources

Let us help you get the best out of CoreMedia.

Product Lifecycle

CoreMedia Product Lifecycle Support provides consistent and predictable support availability guidelines.

About product lifecycle

Documentation

Unlock the power of CoreMedia with our comprehensive documentation of our software and integrations for optimal utilization.

Visit our documentation site

Integrations

Explore the CoreMedia Marketplace – a hub of innovative solutions and extensions to elevate your digital experiences with CoreMedia. 

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Customer & Partner Support

Need additional help? Access our help center, helpdesk and our direct contacts in one place.

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Training & Enablement

Empower your team with CoreMedia Training and Enablement, unlocking the full potential of our platform through expert-led courses and resources.

Become a CoreMedia expert
What our customers say

“We can meet our business goals faster, and provide our customers with personalized, frictionless, and deeply satisfying shopping experiences on any device.”

Nick Smotek, Deckers Brands (HOKA + UGG)

“Our previous collaborations were highly successful, but the main reason we chose CoreMedia is because they have one of the strongest lead activation solutions on the market.”

Francisco Trujillo, MásMóvil

“Our journalists have so much content to create, they can’t be slowed down by publishing delays. With CoreMedia they create and publish content at the speed and frequency they need.” 

Jaakko Inkinen, MTV

"With the development of a robust, customer-centric website, we are taking the next significant step towards becoming a digital leader. Thanks to its sophisticated platform and progressive interface, working with CoreMedia is a dream."

Erik Ober, DAK-Gesundheit

“That kind of passion is hard to fake. And if you follow that up with the types of engagements that we’ve been able to get from all the different teams, product and technical, it’s been a really good experience”

Net-a-Porter

“What stands out is how easy it is for merchandisers. The learning curve for a non-technical user is really easy."

Nick Smotek, Deckers Brands (HOKA + UGG)

“We were on five different platforms with hundreds of content authors. There are now only 50 authors working to create, manage and translate content. That’s a huge win for us."

Allison Freeman, Emerson

“The most important innovation for us is the acceleration of our work. We can play with different images and see directly how they look on the page. We can create content more efficiently than ever before.”

Kathrin Tofall, Claas

“We have over one million articles on the MTV News site, with more than 100 journalists creating content. We needed a stable CMS that could deliver all of this material to millions of visitors.”

Jaakko Inkinen, MTV

Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

  • Easily coordinate global campaigns across teams via one central interface
  • Use powerful translation workflows to stay on top of localization needs
  • Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
  • Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

  • Create, optimize and translate content faster with AI
  • Launch your new site on CoreMedia Content Cloud in just 8 weeks
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

  • Handle customer interactions from multiple channels through a single, user-friendly interface
  • Leverage advanced AI for real-time sentiment analysis and proactive engagement
  • Prioritize high-value contacts, routing them to the best available agents for a tailored experience
  • Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time
2024 EcoVadis Silver Sustainability Rating
ISO Certification for CoreMedia
CIO Review Digital Experience Platform of the Year 2024