Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
Connecting with Salesforce
CoreMedia Content Cloud is the missing CMS piece in your Salesforce puzzle.
What is a Salesforce integration?
An integration links your favorite marketing tools, such as Salesforce Commerce Cloud and CoreMedia Content Cloud, together, sharing information and features across platforms and tools. It’s a huge time-saver. Combine data from all your platforms to get the full customer picture and create better customer experiences. A unified view also means workflows are faster and easier. However, when you use Salesforce, CoreMedia Content Cloud can connect easily and seamlessly.
Why do I need Salesforce integrations?
Connecting your Salesforce Commerce Cloud to your CMS drives efficiency and productivity. No more manual data migrations, looking up SKU numbers, or product prices to add to your content. A Salesforce Commerce Cloud (SFCC) and CoreMedia Content Cloud (CMCC) integration does it all for you. You’ll have all the tools you need to create efficient, seamless, and memorable customer experiences.
What are the benefits of a Salesforce integration?
Use data and insight from Salesforce to support the design of dynamic storefronts and shoppable brand sites. Pull real-time product information from Salesforce and automatically update your content across your global digital platforms through the CMS. Streamline processes by uniting and customizing your workflows across platforms. Import Salesforce personas and segments or use data insight from Salesforce to design new ones inside CoreMedia.
How does CoreMedia integrate with Salesforce?
Our out-of-the-box connectors make integrations with Salesforce seamless and easy. We have ready-to-go connectors with most best-in-class marketing platforms. You can be up and running quickly, linking together the data, insight and features you need from Salesforce straight into our CMS. In our Content Studio, you’ll plan and create assets and campaigns, with all your Salesforce data and intelligence at your fingertips. No switching between tabs, applications, spreadsheets or browser windows.
How do you get the best out of a Salesforce integration?
With Salesforce data and intelligence integrated into CoreMedia Content Cloud, you’re ready to start creating and optimizing personalized experiences for your customers. Create effective landing pages, ads or social posts utilizing customer behavioral insights. Content and product engagements, channels, devices, dates and times are just some of the insights available to support constant and ongoing optimization.
Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
