Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
Experience the power of omnichannel content strategy with social messaging
Reach your customers wherever and whenever, seamlessly integrating messaging channels into your omnichannel content strategy.
Why does Social Messaging matter for your customer experience?
Revolutionize your personalization marketing. Offer customers direct access to your brand on their preferred platforms. Foster stronger relationships and drive higher engagement.
With social media messaging, you can address specific concerns, recommend tailored solutions, send personalized recommendations for each customer. Build loyalty and trust by building seamless, personalized customer experiencesinside our enterprise content management software system.
Why Social Messaging with CoreMedia?
CoreMedia offers a smooth integration of social messaging apps into your existing omnichannel content strategy without adding complexity. Our customer experience platform makes sure all customer data is unified, providing comprehensive insights to drive ROI effectively. Partnering with CoreMedia, and leverage the power of social messaging.
Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
