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White Papers & E-books

CoreMedia CX Consumer Study 2024: The Three Key Pillars of Customer Experience

Discover how businesses are adapting to meet the evolving demands of digital commerce in our latest study. With insights from 2,535 respondents across Germany, France, Italy, the UK, and the USA, learn how businesses leverage data and AI to provide personalized, seamless experiences with a human touch. Download the white paper now to explore findings and unlock strategies for success in the digital era.

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Whitepaper CX Consumer Study

Navigating the future: Maximizing the top 7 trends in customer experience

It explores seven transformative trends in customer experience (CX) that are reshaping industries and provides a subsequent roadmap for organizations to thrive in this rapidly evolving arena.

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Busting the 5 most common personalization myths

In this white paper, we shatter all the myths and help you develop a winning personalization strategy that can elevate your campaigns to exceptional performance.

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A guide to scaling your multilingual brand: Powered by AI, automation and smart localization workflows

Brands that get localization right will reap the benefits of globalization. Discover how AI and automation drive strategic content localization for scalable business growth, with this white paper.

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Revolutionizing customer-centric solutions with AI-powered advanced personalization

In this collaborative piece with CMSWire, we explore how a mature personalization strategy and seamless AI-human interaction create a customer-centric approach, improving digital customer experiences.

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Bridging technology and human connection for increased sales and lasting loyalty

This collaborative e-book with CMSWire helps businesses bridge the gap between technology and human connections. Discover the key to nurturing lasting customer relationships.

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