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Email & SMS marketing campaigns with CoreMedia

Deliver personalized campaigns that go beyond using customer names. 

CoreMedia empowers you to create highly targeted, automated email and SMS campaigns that maximize engagement and ROI with our customer experience platform. Easily create and create campaigns with AI personalization using ready-to-use templates according to your branding, all within one user-friendly enterprise CMS platform.

Omnichannel Orchestration

Connect with your audience through marketing automation

Take your marketing campaigns to the next level with CoreMedia’s composable CMS and DXP solutions.

Connect with your audience through marketing automation

Email marketing involves sending personalized campaigns directly to customer inboxes to promote products, services, or content. From newsletters to promotional and transactional emails, CoreMedia’s CMS with marketing automation ensures content is dynamic, relevant, and conversion-focused.

Connect with your audience through marketing automation

SMS marketing refers to sending promotional messages, updates, or alerts to audiences via text. Known for high open rates and immediacy, CoreMedia enables you to personalize SMS campaigns, ensuring trust, clear calls to action, and optimal timing.

Connect with your audience through marketing automation

  1. Understand your audience and segment lists by demographics or behavior
  2. Personalize content beyond names with targeted offers and relevant language
  3. Keep layouts simple with strong CTAs
  4. Use engaging subject lines
  5. Leverage automation workflows to improve efficiency

Connect with your audience through marketing automation

  • Obtain explicit customer consent to remain compliant
  • Clearly identify your brand for trust and context
  • Use concise, simple language with clear CTAs
  • Segment audiences for tailored messaging
  • Time campaigns carefully to maximize impact
Benefits of combining email & SMS marketing campaigns using our personalization engine.

Reach more customers by integrating email and SMS, and refine targeting with detailed engagement data.  By utilizing both channels, you can monitor open rates and engagement, enabling you to segment users effectively based on their preferences. This enhances customer satisfaction with your marketing efforts and diminishes the risk of being labeled as spam.

Leverage CoreMedia’s marketing automation tools to trigger email and SMS workflows based on customer behavior, saving time and ensuring accuracy.

Select the most appropriate channel for each communication with AI personalization: email for detailed content and SMS for immediate action.

Track open rates, CTRs, and conversions across both channels to make informed decisions and optimize campaigns.

Combine analytics from both email and SMS to gather reviews, increase leads, and encourage cross-channel subscriptions.

Stay compliant with GDPR, TCPA, and other regulations with CoreMedia’s built-in consent and opt-out management.Stay legally compliant with marketing regulations like GDPR and TCPA to avoid potential legal headaches. Our platform handles subscriber consent, opt-outs, and other compliance needs effortlessly.

CX Maturity: Where does your business stand?

Take our quiz now!

Are you just starting out or already leading the way? Take our quiz to pinpoint your company’s digital maturity and gain actionable insights to drive growth, stay ahead of the competition and deliver exceptional experiences.

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Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

  • Easily coordinate global campaigns across teams via one central interface
  • Use powerful translation workflows to stay on top of localization needs
  • Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
  • Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

  • Create, optimize and translate content faster with AI
  • Launch your new site on CoreMedia Content Cloud in just 8 weeks
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

  • Handle customer interactions from multiple channels through a single, user-friendly interface
  • Leverage advanced AI for real-time sentiment analysis and proactive engagement
  • Prioritize high-value contacts, routing them to the best available agents for a tailored experience
  • Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources

Dynamic Content

Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized Experiences

Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
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Guided Selling

Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
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Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

CoreMedia Experience Platform

Book a demo with one of our system experts.

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