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Personalized experiences

Content that builds relationships.

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Personalized Experiences

Client story

Helping travel customers unite with dream destinations.

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Iconic experiences

Delight customers with personalized experiences each moment. 

Build personalised experiences
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Personalized experiences


Content marketing made easy.

Client story


Finnair

Iconic experiences


Personalization

Omnichannel Orchestration

Demand attention with hyper-personalized content

Leverage your customer data.

Customers expect individual experiences and relevant content across all your channels. The more personalized the content, the more memorable the experience, and the more likely customers will come back for more. 

Capitalize on rich customer insights by connecting your CRM and eCommerce data with CoreMedia Content Cloud. Connect with marketing automation and AI driven personalization tools via easy-to-use connectors. Deliver hyper-personalized content experiences that build meaningful, trusted relationships with your customers. 

Personalize at scale, with speed

Content marketing made easy.

Save time across your teams with tech that picks up the load. Free up time to focus on the strategic and creative aspects of your role. 

CoreMedia connects with marketing automation and AI driven content tools, making it easy to segment audiences, create tailored customer journeys and automate content updates across channels and devices at a global scale. 

Personalized Campaigns

Personalize content with CoreMedia

Personalize every touchpoint

Surprise and delight customers with contextual content across websites, social channels, apps and point of sale. Personalize products and offers with real-time info fed from eCommerce, PIM and CRM platforms.

Tame the complex with simple integrations

Reach the holy grail of marketing for your business. Integrate eCommerce, CRM and PIM platforms with easy-to-use connectors. Connect marketing automation with AI driven content tools to create personalized campaigns using a single CMS platform.

See through the eyes of your customers

Seeing is believing. Preview your content in-context across channels and devices. See contextual experiences through the eyes of your customers, making sure they’re relevant and engaging at every touchpoint.

Smooth and seamless automation

Make life easier for your teams. Pre-set your content workflows to smooth out the sign-off process and get your content out fast. Link related content items using CoreMedia Studio. The more your customers engage, the more relevant their experiences get.

Simple solutions

Real-time Personalization

Relatable, relevant content.  

Leverage your customer data to create unique, relevant experiences that keep customers coming back for more. 

Personalized Content Marketing

Cross-channel Marketing Automation

Deliver seamless personalized interactions at scale.

Turn customer data into actionable insights and engage your audience across channels, in a smooth and unified conversation.

Content Automation

AI personalization

Attract and retain customers with hyper-personalized experiences.  

Lighten your workload by integrating your third-party AI and CRM tools with our intuitive content management system.  

AI Personalization
Features

You make the rules

Criteria filters create rules to define the content your customers see. Use demographic or site history intelligence to tailor and refine customer experiences.

Play tag with your content

Let your customers define their own buying journey. Our metadata tagging system groups related content, creating a seamless experience based on relevant interests.

Combine your tools

Combine AI, automation, segmentation and personalization tools into CoreMedia Content Cloud to orchestrate digital experiences at a global scale from a single platform.

Target contextual content

Grab attention with AI-led, dynamic content. Convert customers with hyper-personalized experiences driven by contextual data, such as location and device.

Speed up your content

Get to market fast. Tag your content, SKUs, or product details to target customer groups at the touch of a button.

Customized offers

Take personalization up a level by creating individual ads and recommendations for single customers using our AI integrations.

Client success stories

Propelling fashion brands to the next digital level
Personalised luxury retail experiences
Personalised luxury retail experiences

Review us so we can do better

At CoreMedia, we're all about taking your digital experience to the next level! Your valuable feedback is what fuels our growth and helps us understand how we can serve you better. Rate us and receive a gift gard.

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Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

  • Easily coordinate global campaigns across teams via one central interface
  • Use powerful translation workflows to stay on top of localization needs
  • Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
  • Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

  • Create, optimize and translate content faster with AI
  • Launch your new site on CoreMedia Content Cloud in just 8 weeks
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

  • Handle customer interactions from multiple channels through a single, user-friendly interface
  • Leverage advanced AI for real-time sentiment analysis and proactive engagement
  • Prioritize high-value contacts, routing them to the best available agents for a tailored experience
  • Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources
Dynamic Content
Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized Experiences
Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Omnichannel Engagement
Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
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Guided Selling
Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
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Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

CoreMedia Experience Platform

Book a demo with one of our system experts.

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