header-mobile-bg

Top searches

Personalized experiences

A personalization engine for exceptional experiences. 

Find out more
Personalized Experiences

Client story

Helping travel customers unite with dream destinations.

Read client story
FINNAIR desktop mobile site page screenshot

Iconic experiences

Delight customers with personalized experiences each moment. 

Build personalised experiences
CoreMedia Engagement Cloud Real Time Conversations

Personalized experiences

AI-driven personalization

Client story

Finnair

Iconic experiences

Personalization

Omnichannel Orchestration

Optimize every touchpoint with our AI-driven personalization.

Deliver hyper-personalized experiences at scale with CoreMedia’s personalization engine. 

Combine AI powered eCommerce, content personalization, and our composable content management software to create unique, engaging journeys for every customer.

Capitalize on rich customer insights by connecting your CRM and eCommerce data with CoreMedia Content Cloud. Connect with marketing automation and AI driven personalization tools via easy-to-use connectors. Build meaningful, trusted relationships with your customers. 

 

 

Personalize at scale with AI powered personalization

Content automation and AI personalization with the human touch.

Save time with automation that segments audiences, creates tailored journeys, and optimizes content delivery across all channels. CoreMedia’s personalization software makes every experience timely and relevant.

CoreMedia connects with marketing automation and AI driven content tools, making it easy to segment audiences, create tailored customer journeys and automate content updates across channels and devices at a global scale. 

 

Personalized Campaigns

CoreMedia powers personalized customer experiences

Create meaningful omnichannel customer experiences that surprise and delight.

CoreMedia powers personalized customer experiences

Deliver contextual content across websites, apps, social channels, and point of sale. Use eCommerce personalization and real-time CRM data to target offers that boost conversions.

CoreMedia powers personalized customer experiences

Reach the holy grail of marketing for your business. Integrate CRM, PIM, and AI powered personalization tools into one personalization platform. Simplify operations and create consistent personalized customer experiences.

CoreMedia powers personalized customer experiences

Seeing is believing. Preview and test content across all channels and devices. CoreMedia's website personalization tools deliver experiences that are relevant and engaging at every touchpoint.

CoreMedia powers personalized customer experiences

Make life easier for your teams. Automate workflows and approvals in CoreMedia Studio. The more your customers engage, the smarter your personalization engine becomes, delivering refined customer journeys.

Simple solutions

Real-time Personalization

Relatable, relevant content.  

Leverage your customer data to create unique, relevant experiences that keep customers coming back for more. 

Personalized Content Marketing

Cross-channel Marketing Automation

Deliver seamless personalized interactions at scale.

Turn customer data into actionable insights and engage your audience across channels, in a smooth and unified conversation.

Content Automation

AI personalization

Attract and retain customers with hyper-personalized experiences.  

Lighten your workload by integrating your third-party AI and CRM tools with our intuitive content management system.  

AI Personalization

Features of CoreMedia’s personalization engine

Rule-based personalization that works from day one

Apply criteria filters to define the content your customers see. Use demographic and behavioral data for real-time personalization from day one.

Metadata tagging for seamless experiences

Tag related content to allow customers to define their own journeys. Provide personalized web experiences that feel intuitive and engaging.

Combine your tools in one digital experience platform

Bring AI powered personalization and optimization, automation, and segmentation tools into CoreMedia Content Cloud to deliver personalized experiences globally.

Target contextual content across channels

Use AI led dynamic content to deliver hyper-personalized experiences based on customer context, such as location or device.

Speed to market with website personalization tools

Tag SKUs or product details and deploy updates instantly. CoreMedia’s personalization platform lets you adapt campaigns quickly and effectively.

Customized offers with personalization software

Deliver individual recommendations, offers, and ads to high-value customers with AI personalization marketing. Build stronger engagement and drive measurable ROI.

Client success stories

Decker brands

Propelling fashion brands to the next digital level

Yoox [Picture]

Personalised luxury retail experiences

CX Maturity: Where does your business stand?

Take our quiz now!

Are you just starting out or already leading the way? Take our quiz to pinpoint your company’s digital maturity and gain actionable insights to drive growth, stay ahead of the competition and deliver exceptional experiences.

Start now
CX Maturity Model Image Teaser

Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

  • Easily coordinate global campaigns across teams via one central interface
  • Use powerful translation workflows to stay on top of localization needs
  • Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
  • Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

  • Create, optimize and translate content faster with AI
  • Launch your new site on CoreMedia Content Cloud in just 8 weeks
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

  • Handle customer interactions from multiple channels through a single, user-friendly interface
  • Leverage advanced AI for real-time sentiment analysis and proactive engagement
  • Prioritize high-value contacts, routing them to the best available agents for a tailored experience
  • Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
white male glasses alexander cordesmeyer white female brown hair elena bertaiola
Let's connect

Explore and learn with our resources

Dynamic Content

Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
Explore
Personalized Experiences

Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
Explore
Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
Explore
Guided Selling

Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
Explore

Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

CoreMedia Experience Platform

Book a demo with one of our system experts.

Page 1 2 of 2

Best Functionality and Features - Top Rated Content Management Systems - Best to do Business with High Performer
Ecovadis Gold Medal 2025
ISO Certification for CoreMedia
CIO Review Digital Experience Platform of the Year 2024
Capterra ratings badge
Read CoreMedia reviews on G2