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Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
Real-time Personalization with CoreMedia
Combine seamless content management tools, with data-driven targeting and advanced onsite and offsite personalization on a single platform.
Why use Real-time Personalization?
Simple, it gets results. The more tailored your content, the more memorable your brand experience becomes, and the better your conversion metrics and KPIs perform. Use insights from your customer data to target personas and tailor content, from product recommendations to promotional messages, to drive sales.
Why personalize with CoreMedia?
You’ll find all the tools you need to create hyper-personalized digital experiences brought together on a single platform.
Combine the seamless content management tools native to the CoreMedia Content Cloud, with the data driven targeting and advanced personalization solutions from Engagement Cloud into a single system, for effective results.
Integrated customer data
The greater your understanding of customer behaviors across touchpoints, the more effective your personalization strategies are. Unite customer data information on a single platform, integrating data from other solutions you’re using (e.g. CRM), allowing you to leverage behavioral insights.
Target across all touchpoints
Leverage customer insights from your digital channels and contact center interactions to create and target personalized content everywhere. Understand how your content will land with built-in channel and device content preview and testing features. Use automation tools to reuse segments and pre-set content delivery channels.
Simple solutions
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Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
