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AI personalization

Tech that lightens the load.

To create compelling experiences, you must know your customers. To build active and trusted relationships, you need to unify rich customer insight across multiple data sets and channels.  

CoreMedia’s Content Cloud brings together the AI personalization tools of the future into your customer relationships now. From customized product recommendations, personalized ads and dynamic content to seamless experiences across all channels, AI personalization can ease the heavy load for your content editors and help them create highly targeted personalized content. 

Personalized Experiences AI Assistance

AI personalization with CoreMedia

Combine powerful content management with advanced AI tools to deliver hyper-personalized experiences.

What is AI personalization?

Personalization strategies and tactics are nothing new. But the game has recently changed. For the first time, advanced AI technologies allow us to process and analyze huge volumes of data, make decisions and respond to customer needs in real time.

What are the benefits of AI personalization?

Using AI tools, we bring together huge amounts of behavioral and contextual data and use it to create highly individualized content experiences. Search patterns, buying history, location, device, weather, and time of day are just some of the data points AI can crunch in real-time and in large volumes. Advanced AI tools inform decisions and create highly targeted personalized content. These hyper-personal experiences are more effective at getting customers to engage with brands, explore content and ultimately to convert.

How does CoreMedia use AI personalization?

We integrate with industry-leading AI platforms to further enhance our content toolkit and provide you with everything you need to make your content creation and campaign planning hyper-personalized. Our ready-to-go connectors bring the latest AI tools into the CoreMedia platform, allowing you to access the power of AI to personalize, analyze and optimize your content. Turbocharge customer behavior analysis and content optimization. Combine the powerful content management tools native to CoreMedia, with advanced AI personalization platforms to deliver personalized experiences at a global scale. Save your marketing team time and energy, with customizable tools that allow you to ghost write copy, generate SEO-optimized metadata, and create original images.

Key USPs

Powerful AI integrations

Let AI do the heavy lifting. Out-of-the-box integrations with advanced AI tools including Dynamic Yield and Wonki are ready-to-go from day one with CoreMedia.

Amplified customer engagement

Increase engagement with your brand exponentially, with personal, relevant and memorable content experiences that keep your customers coming back for more.

Personalized content marketing at scale

Create high-quality, hyper-personalized content at scale, all within the CoreMedia content management system.

Turbo charged customer insight

Reuse or create new customer segmentation lists from your CRM and let advanced AI personalization tools generate customer recommendations within the CMS.

Bespoke customer offers

Win more conversions by personalizing to single customers and generating custom individualized offers.

Benefits of AI personalization with CoreMedia.

Use AI tools to bring together behavioral and contextual data in large volumes. Detect trends and predict patterns to target personalized content experiences in real-time.

Respond to customer needs in real time with hyper-personal content experiences that speak directly to individuals.

Augment the quality and power of your decision-making using AI tools.

Amplify brand engagement with highly targeted, relevant, and individualized content experiences.

Highly targeted individualized content designed to drive engagement and conversion across the customer buying journey.

AI tools analyze keywords to improve the visibility of your content and optimize content structure across all formats including ads, social posts, and blogs.

Everything you’ll ever need to create highly personalized content marketing strategies brought together in a single content management platform.

Combine a powerful content management platform with advanced AI personalization tools to deliver hyper-personalized experiences at a global scale.

Features

AI personalization from day one

Easy-to-use and immediately available connectors bring the latest and most advanced AI tools into the CoreMedia CMS. Take advantage of AI to streamline your work and scale up personalization to unimaginable heights.

Operate at scale

Combine the power of CoreMedia's global content management platform with the most sophisticated AI driven personalization and generative AI tools. Deliver hyper-personalized content marketing at a global scale across every touchpoint, market and language.

Accelerate your capability

Build AI feedback into your editorial workflows alongside team sign off. Augment and accelerate the quality and power of your decision making to build long lasting customer relationships.

Client success stories

Propelling fashion brands to the next digital level
Personalised luxury retail experiences
Personalised luxury retail experiences

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Smart Content Management Dynamic Content
Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized Experiences
Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Real-time Conversations Omnichannel
Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
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Inspirational Commerce Guided Selling
Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
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