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Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
AI personalization with CoreMedia
Create meaningful customer engagements with advanced AI tools, like CoreMedia KIO Co-Pilot, to deliver hyper-personalized experiences effortlessly.
A new era of personalization
While personalization strategies are nothing new, AI advancements have elevated the playing field. CoreMedia KIO uses AI to analyze vast data sets, streamlining the content creation process and delivering more personalized and efficient content experiences.
What are the benefits of AI personalization?
Using AI tools, we bring together behavioral and contextual data — such as search patterns, buying history, location and device — and extract actionable insights to drive personalization. These insights are infused into content operations, enabling highly targeted and engaging customer experiences.
CoreMedia KIO redefines how brands understand customer behavior by analyzing data and delivering powerful, actionable insights. With its intuitive conversational interface, users can effortlessly access metrics, like the number of visitors on a specific landing page in German or last month’s newsletter subscriptions, without digging through endless reports.
How does CoreMedia KIO make a difference in personalization?
CoreMedia KIO revolutionizes personalization by swiftly analyzing large data sets, providing actionable insights without manual effort, and streamlining the entire process from data analysis to personalized content delivery. AI-driven analytics offers powerful, real-time insights through an intuitive interface, allowing teams to access key metrics effortlessly. Businesses can also create tailored content for targeted audiences, ensuring the right message reaches the right customer. CoreMedia KIO enhances engagement and boosts conversions, making each interaction feel uniquely tailored and impactful.
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Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
