Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
Build deeper relationships with the power of video technology
CoreMedia helps you communicate and connect directly with your customers through Video Call and Video Broadcast.
Real-time engagement bridges the gap between digital and human connection by integrating live video into your online channels. This ensures that customers feel heard and valued as representatives answer their questions, provide demonstrations and address concerns instantly.
Customer-first flexibility lets your audience choose to connect through live chat, video and audio modes, ensuring a frictionless and personalized experience during every session. This versatile functionality adapts to various business needs, combining customer support with e-commerce capabilities.
Video Call enables live, one-on-one video communication between an agent and a customer. Ideal for both product consultations and support, it ensures a personal, high-touch experience for each interaction, allowing customers to ask questions, seek advice and receive product or service demonstrations from experts remotely via video.
Alternatively, businesses can implement one-way Video Calls, where only the agent's video is active, providing a human touch while keeping the process simple.
Video Broadcast enables brands to showcase their products or services to a wider audience through live-streamed video sessions. Audiences can interact with you via chat or reactions, fostering real-time engagement. Host interactive product launches, live Q&A sessions and more — all streamed directly from your own platform.
Are you just starting out or already leading the way? Take our quiz to pinpoint your company’s digital maturity and gain actionable insights to drive growth, stay ahead of the competition and deliver exceptional experiences.
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What you’ll get