AI that connects creativity, data and customer experience
Meet CoreMedia KIO, your intelligent copilot for every part of the digital experience
AI Personalization
AI Agent Assistant
Enterprise-grade AI that fits your world
Intelligent AI tailored by role
| Capability | Without CoreMedia KIO | With CoreMedia KIO |
|---|---|---|
| Content drafting | Written manually or in an external AI tool. | AI-generated drafts based on your brand and data, inside the CMS. |
| Personalization | One version for everyone, or variants built by hand. | Audience variants suggested based on behavior in real-time. |
| Metadata & SEO | Filled in page by page. | Generate metadata and structured fields across hundreds of pages at once. |
| Image handling | Tagged, cropped, and resized by hand. | Auto-labeled, cropped, and found by describing them. |
| Multilingual content | Routed through manual translation or a separate tool. | Translated or summarized in one step with built-in human approval. |
| Brand consistency | Applied from memory, editor by editor. | Centralized brand guidelines and rules keep content consistently on brand. |
| Recurring workflows | The same steps repeated by hand. | Saved as playbooks, rerun repetitive tasks with one command. |
| Insights & reporting | Data exported and reports combed through. | Plain-language questions answered in the CMS. |
| Benefits | Other AI CMS | CoreMedia KIO |
|---|---|---|
| AI integration depth | A button on one field at a time. | One AI assistant that executes across your entire content workflow. |
| Model support | Locked to the model it ships with. | Bring your own model: Azure OpenAI, Claude, Gemini, Mistral, your own or any other LLM. |
| Deployment and data residency | Tied to one vendor's cloud. | Cloud-agnostic with on-premises deployment option for full data privacy control. |
| Human control | No built-in review before content ships. | Human in the lead: AI drafts, an editor signs off. |
| Efficiency gains | Faster output, but you police brand and accuracy. | Faster output that already fits your brand and rules. |
The answers you need (FAQ's)
Everything you need to know about CoreMedia KIO.
Can CoreMedia KIO help teams personalize content for different audiences?
Yes — CoreMedia KIO helps teams think in terms of audience relevance by suggesting variations and content refinements that align with different segments and contexts, all within your existing CMS workflows.
How does CoreMedia KIO fit into everyday content workflows?
Rather than being a separate tool, CoreMedia KIO integrates directly into your CMS workspace, providing suggestions and insights where teams are already creating and managing content.
How does AI help teams improve customer experience over time?
When paired with built-in personalization and experimentation features, CoreMedia KIO’s insights help teams iterate on content performance, making optimization part of everyday workflows rather than an after-the-fact activity.
Can CoreMedia KIO help with metadata and image handling?
Yes. CoreMedia KIO automates content operations including generating metadata and summaries, adjusting content for different channels, and using image recognition and processing to label, categorize, and crop visuals as part of content management tasks.
How do users interact with CoreMedia KIO?
Users interact with CoreMedia KIO through an intuitive conversational (chat) interface embedded in the CoreMedia Experience Platform, allowing them to ask it to perform tasks and access insights.
Does CoreMedia KIO include tools for customer engagement teams?
Yes. CoreMedia KIO equips customer-facing teams with real-time insights, recommendations, sentiment detection, speech-to-text transcription, and AI response suggestions during interactions.
