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The freedom to create in financial services.

How Truity Credit Union found the freedom to create engaging customer experiences. 

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Balance compliance and control with the freedom to create compelling content.

Truity Credit Union know the struggle well. Capturing the attention of customers in the financial services sector is not easy. Among the technical terms and regulations, it can be hard to get creative. 

Making content compliant is of course non-negotiable. But creating experiences that engage and convert customers is also a must do. With CoreMedia Content Cloud, Truity teams have the confidence to create compelling experiences that are consistent and compliant. 

A new content strategy delivered with CoreMedia smart content tools.

Truity have dynamic device and content format previews to test their content across channel and campaign scenarios. Pre-defined content templates give them quick and easy content re-purposing for different formats. Content tagging lets editors target content to customers based on topics and themes. A built-in DAM tool centralizes new content and pulls together long forgotten and previously undiscovered assets. 

Truity Website
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The freedom to create

Content is fast to market and managed across digital channels with Content Cloud. Workflow and approvals make sure everything’s compliant, so teams are free to use the extra time to think creatively.  

Customers spend more time on the site engaging with content and in turn satisfaction rates are up, with feedback suggesting customers feel better educated and supported by Truity 

 

Simple solutions

Content management system

Compelling content. 

Content management is a joy when functionality just works. Publish, repurpose and localize content across your digital channels. Visualize how your content will look with instant preview across devices and campaign scenarios.

Content management system

(Hybrid) Headless CMS 

Flexible and scalable.   

The freedom to innovate with hybrid headless architecture. Fully accessible code and over 150 pre-built connectors give developers the freedom to adapt and customize our DXP to create the perfect toolkit for you.

(Hybrid) Headless CMS

Content Automation

Free your teams.   

Front-load your marketing activity and streamline your workflows, to engage at every touchpoint.

Content Automation

Our team of experts are your team of experts

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What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Dynamic Content

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

  • Create, edit, and publish instantly to every channel, any time
  • Automate operational content tasks with CoreMedia KIO AI
  • Maintain quality and compliance with localization and governance tools.
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Personalized Experiences

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

  • Combine content, data, and AI to tailor every interaction
  • Keep user profiles up to date with behavioral and transactional data
  • Test, learn, and optimize with A/B experiments to increase ROI.
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

  • Plan and launch omnichannel journeys powered by lead scoring
  • Automate outreach via email, SMS and digital ads integrations
  • Keep your marketing relevant from the first touch to conversion.
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Guided Selling

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

  • Engage instantly via chatbots, live chat, click-to-call, video shopping and more
  • Blend digital and human interactions to reduce friction and build trust
  • Empower agents with AI-driven insights
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Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

CoreMedia Experience Platform

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