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Deutsche Telekom content connects with audiences everywhere.

How Deutsche Telekom uses CoreMedia to connect content with customers. 

20+

Years with CoreMedia

62nd

A global top 500 company

40K

Content editors

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One of the largest providers in Europe, communication is Deutsche Telekom's business.

But how do they stay connected and in touch with their own customers? 

In today's competitive marketplace, building trusted relationships is about delivering hassle free service. CoreMedia Content Cloud connects Deutsche Telekom’s customer data with their content so they can deliver what customers need, then add in a little extra of what customers love, to keep them coming back. It also provides a built-in DAM to keep it all connected with Deutsche Telekom content teams. 

Managing content to stay connected with millions of customers. 

All the tools Deutsche Telekom need to design and publish amazing digital experiences are built-in to Content Cloud. Pre-built content templates and built-in content formatting tools speed up content production across all formats. Content tagging tools let editors target customers with the most relevant content. Delivering the right content to the right customers and in the right format has never been easier. 

All this takes a lot of content, tens of thousands of assets to be precise. The built-in DAM keeps content teams connected with content, making assets searchable for teams wherever they are. The DAM connects straight into the CMS, pulling content into Content Studio. Photographers upload images directly, speeding up the content workflow. Intelligent apps suggest keywords to help tag up content.  

Seamless content delivery, from creation to customer experience in a single platform.    

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Over 40,000 editors make time savings with CoreMedia.

Using a single content management platform to unit asset management, customer data and content marketing turbo charges efficiency.  

Obsolete platforms are retired, and assets are migrated to a single content management system. Content teams can manage, find and use thousands of content items across campaigns, web pages, social channels and storefronts. Everything’s secure and compliant and content teams are free to use content to create amazing customer experiences. 

 

Simple solutions

Digital Asset Management 

Maximize your media.   

All your media assets in a single, secure location with our built-in digital asset management tool. Search, find and share assets across the entire organization using customized keywords that make sense to you.

Digital Asset Management

Content Automation

Free your teams.   

Front-load your marketing activity and streamline your workflows, to engage at every touchpoint.

Content Automation

Content management system

Compelling content. 

Content management is a joy when functionality just works. Publish, repurpose and localize content across your digital channels. Visualize how your content will look with instant preview across devices and campaign scenarios.

Content management system

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  • Explore key features relevant to you
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Dynamic Content

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

  • Create, edit, and publish instantly to every channel, any time
  • Automate operational content tasks with CoreMedia KIO AI
  • Maintain quality and compliance with localization and governance tools.
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Personalized Experiences

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

  • Combine content, data, and AI to tailor every interaction
  • Keep user profiles up to date with behavioral and transactional data
  • Test, learn, and optimize with A/B experiments to increase ROI.
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

  • Plan and launch omnichannel journeys powered by lead scoring
  • Automate outreach via email, SMS and digital ads integrations
  • Keep your marketing relevant from the first touch to conversion.
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Guided Selling

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

  • Engage instantly via chatbots, live chat, click-to-call, video shopping and more
  • Blend digital and human interactions to reduce friction and build trust
  • Empower agents with AI-driven insights
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Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

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