Ulrike Heidler

Platform
Platform Smart content management Personalized experiences Real-time conversations Inspirational commerce Request a demo
Surprise and delight customers with your content everywhere, all the time.

About smart content management
Solutions:

Smart content management

Surprise and delight customers with your content everywhere, all the time.

About smart content management

Digital Experience Platform DXP

Headless CMS flexibility

Multilingual content marketing

Content marketing workflow

AI Content Booster

Content management system CMS

Digital asset management system

Omnichannel marketing automation

Campaign management

Digital Signage

Content karma

Are your teams at one with their
content management system?
Nurture customers with personalized experiences at every opportunity

Overview of our personalisation tools

Personalized experiences

Nurture customers with personalized experiences at every opportunity

Overview of our personalisation tools

CoreMedia Journeys

Cross-channel marketing automation

Email & SMS Marketing Campaigns

Social Messaging

and more

CoreMedia Personalization & Optimization

AI personalization

Real-time Personalization

and more

Make it amazing

Create awesome personalised
experiences with our cutting edge
Digital Experience Platform.
Leverage the power of AI and the human touch to create meaningful interactions.

Overview of real-time conversations
Solutions:

Real-time conversations

Leverage the power of AI and the human touch to create meaningful interactions.

Overview of real-time conversations

CoreMedia Touchpoints

Live Chat

Conversational Bots - Chatbot & Voicebot

Video Shopping

Smart Windows

and more

CoreMedia Cloud Contact Center

Click2Call, Inbound & Outbound Calls

Call Transcription & AI Contact Classification

Call Management

and more

Request a demo

Stay in touch

With your customers. At all times.
Grow your business by connecting the buying journey

Overview of inspirational commerce
Solutions:

Inspirational commerce

Grow your business by connecting the buying journey

Overview of inspirational commerce

Salesforce integrations

SAP integrations

Ecommerce integrations

Next Best Recommendations (NBO & NBA)

Request a demo

Retail therapy

Putting the feel good into
your eCommerce.
Client stories
Navigate constant change with cutting edge innovations.

Client stories
Client stories

Navigate constant change with cutting edge innovations.

Client stories

Your sector

Retail

B2B

Travel & leisure

Healthcare

Luxury brands

Financial services

Media & entertainment

Telecommunications
Deckers Brands

Creating personalized, frictionless, satisfying digital shopping experiences for their customers.
Resources
We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center
Resources

We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center

For developers

Documentation

Product lifecycle

Marketplace

Explore our integrations

Resources

Blog

Knowledge base

Press

White papers & E-books

Support

Training & Enablement

Customer & Partner Support
Enablement

Make the most of our extensive
resources and training materials.
About
Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Customers
About

Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Customers

Our Story

Proof from the past. Promise for the future.

Our Styleguide

Contact

Contact us

Our locations

Events

Upcoming events

Talents

Careers
Speak with an expert

Tell us more about your needs and we'll put you in touch with the right people.
Get started
Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs
Get started

Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs

Assess your need

Get help understanding what you need

Speak with an expert

Speak to a sector expert

Request a demo

Implementation partners

Become a Partner

Explore our partner network

For developers

Free developer trial
How digitally evolved is your business?

Get help understanding what you need
Book a demo

Select Language
English

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Ulrike Heidler

VP of Customer Growth

Ulrike Heidler is VP of Customer Growth for CoreMedia based in the US with more than a decade of consulting experience. A self-professed nerd, she is a dedicated technology enthusiast and a fan of the creative possibilities it offers – particularly around content management. Her specialties include client architecture, agile project management CMS solutions, and providing colorful commentary on sporting events.

A Headless Love Triangle

For retailers around the world, having a dynamic virtual storefront is essential. Especially so during these days of lockdown, when online has...

Ulrike Heidler

Jun 2, 2020

Personal Digital Shopping Reimagined

Providing an outstanding digital shopping experience has long been the holy grail of retail. But with the persistence of Covid-19, that quest has...

Ulrike Heidler

Nov 23, 2020

Getting Started with A/B Split Testing

or an expert in Marketing, the term “A/B testing” or "split testing" goes hand-in-hand with “Optimization”, “Improving landing page KPIs” and...

Ulrike Heidler

Feb 3, 2022

Breaking the Chains of Personalization

Personalization is a powerful tool to help your customers to find their relevant content quickly and efficiently. But what is the relevant content?

Ulrike Heidler

Aug 22, 2021

How to Successfully “Flip” Your CMS

Switching from one software platform to another is an "adventure" for any company. But it’s a particularly challenging one for enterprise companies.

Ulrike Heidler

Apr 8, 2020

Does Your Website Speak Multi-Language

These days more of us are working from home and doing more shopping from home. Even with the exciting accomplishment of creating not only one...

Ulrike Heidler

Feb 22, 2021

5 Tips and Tricks for CoreMedia Studio Users

Starting to use new software always has its learning curve. Especially powerful UIs, like the CoreMedia Studio, have a lot of features and...

Ulrike Heidler

Mar 23, 2023

Our takeaways from NRF 2023: the future of technology in retail

Last week, we attended one of the most anticipated trade shows in the retail industry, hosted by The National Retail Federation (NRF) at the...

Ulrike Heidler

Jan 27, 2023

Does your CMS Speak Multi-Language, too?

In my previous post “Does your Website Speak Multi-language?”, we discussed the concepts of multi-lingual websites and the hierarchies of...

Ulrike Heidler

Mar 30, 2021

5 Recommendations for CoreMedia Studio Add-Ons

Are you looking for an integration with an external Digital Asset Manager, a connector to a 3rd-party SEO optimization service, or simply for an...

Ulrike Heidler

Jul 25, 2023

5 More Tips and Tricks for CoreMedia Studio Users

Many readers enjoyed our previous post, “5 More Tips and Tricks for CoreMedia Studio Users”. Here are five additional tips, tricks, and shortcuts!

Ulrike Heidler

Nov 5, 2023

Transitioning to Headless – A guide to approaching the journey

Transitioning to a headless architecture might seem daunting initially, but with thorough preparation and meticulous planning, it can be a...

Ulrike Heidler

Sep 6, 2024

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