Knowledge Center

With the constant advancement of tech, we’re all aware of how overwhelming today’s digital landscape can be. Businesses constantly strive to deliver exceptional customer experiences that drive engagement and revenue, and it can feel daunting to stay competitive in this pursuit for perfection. With CoreMedia’s integration for Salesforce Commerce Cloud (SFCC), brands can achieve unparalleled efficiency, flexibility, and creativity. Today, we’ll explore why CoreMedia's Salesforce integration is a great choice for empowering editorial processes, enabling shoppable content, supporting storytelling capabilities, embracing an omni-channel approach, and seamlessly adopting headless architectures.

With the introduction of chatbots like OpenAI's ChatGPT, artificial intelligence (AI) has already ingrained itself in our daily lives and will only continue to expand. This also unveiled new opportunities for brands to engage with their customers. With this advancement comes responsibility, and it's up to organizations to ensure AI is used in a way that is advantageous to society.

That's why we're excited to introduce you to the RAISE Alliance. RAISE stands for Responsible AI Stewardship and Education, and is an independent initiative dedicated to the goal of advancing AI use that is ethical, open, and inclusive.

Artificial intelligence (AI) is currently revolutionizing the way marketing teams approach their editorial workflows — and we’re watching it unfold in real-time! Powerful tools, like OpenAI’s ChatGPT, are making it possible for marketers to generate high-quality content more efficiently than ever previously seen.

Digital experience and content creation are constantly evolving. To stay ahead of the curve, businesses must keep up with the latest trends and technologies. In 2023, here are five key trends to watch out for, in order to create engaging and personalized customer experiences.

Soon after OpenAI released ChatGPT to the public, the hype began. It seemed like everyone was talking about AI, particularly in the realm of natural language understanding and generation, and its possibility to revolutionize the marketing world.

However, alongside its many fascinating possibilities, people have questioned its real-life value for businesses. Is ChatGPT really as good and revolutionary as it seems to be? Or are some key features still missing?

And this is where CoreMedia’s Partner wonki comes into play. wonki specializes in providing content services based on GPT-3 that is here to solve the “content crisis” – the massive need from businesses to create content and content variations to fulfill the demands of their individual audiences.

A few months ago, OpenAI released ChatGPT to the public. The hugely popular chatbot is based on GPT-3, a combination of various deep learning language models. Since then, the topic of AI continues to steadily gain attention.

The big question is: why are AI-powered services like ChatGPT relevant for businesses using a digital experience platform, such as CoreMedia Content Cloud? What provides the tangible business value next to all the general hype about this fascinating technology? And how does it all fit into CoreMedia Content Cloud?

Many organizations today have eCommerce stores, so much so, that competition for customer’s business has never been more intense. There are potentially thousands of other stores offering the same goods and services that you provide.

In fact, total global eCommerce sales amounted to more than $4.2 trillion in 2020. That’s estimated to rise to over $5 trillion in 2022. Online stores are sprouting up all over the place, and they aren’t about to disappear.

The takeaway? Online shopping is a big deal, and it’s only becoming bigger every year.