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DMEXCO 2023

September 20th-21st 2023, Cologne, Germany

Hall 6.1, Stand N-014

Missed us at DMEXCO 2023? Don't worry, we've got you covered! We've listed our presentation recordings just for you. Interested in learning more? Get in touch with us!

Blending AI with a Human Touch

AI is what we all talk about, but what about the Human Touch? AI is the big promise to drive productivity and meet the high demand for more personalized experiences. Yet, the true power emerges when we elegantly connect AI with Human Touch. Blending the two into one seamless customer journey is what creates unparalleled experiences. Discover how leading global brands from different industries find the perfect blend of artificial and human intelligence: it’s where the real magic happens!

Maximizing Business & Customer Value

To futureproof development and growth of its digital portfolio, Vienna Tourist Board provides practical insights on the data consolidation process at infrastructure, technical and business level. 

An agile & scalable framework implemented with CoreMedia has proven to be game-changers for the empowerment and efficiency of Vienna Tourist Board’s content teams. Learn how the implementation of a KPI-driven digital strategy continuously grows the impact of their digital channels. 

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  • Explore key features relevant to you
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Dynamic Content

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

  • Create, edit, and publish instantly to every channel, any time
  • Automate operational content tasks with CoreMedia KIO AI
  • Maintain quality and compliance with localization and governance tools.
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Personalized Experiences

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

  • Combine content, data, and AI to tailor every interaction
  • Keep user profiles up to date with behavioral and transactional data
  • Test, learn, and optimize with A/B experiments to increase ROI.
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

  • Plan and launch omnichannel journeys powered by lead scoring
  • Automate outreach via email, SMS and digital ads integrations
  • Keep your marketing relevant from the first touch to conversion.
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Guided Selling

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

  • Engage instantly via chatbots, live chat, click-to-call, video shopping and more
  • Blend digital and human interactions to reduce friction and build trust
  • Empower agents with AI-driven insights
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