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Digital accessibility is no longer optional: How the European Accessibility Act redefines inclusion

Starting in June 2025, the European Accessibility Act (EAA) will come into force across the European Union, setting minimum accessibility...
Soeren presentation at connect 2025

Is your CX as smart as you think? Sören Stamer on leading the intelligent CX revolution

At CoreMedia Connect & Partner Engage 2025, CoreMedia’s CEO and Co-Founder Sören Stamer took the stage with a bold promise: to challenge...
Connect and Partner Engage 2025

The Intelligent CX Revolution: Highlights from Connect & Partner Engage 2025

On May 15, 2025, digital innovators, business leaders and strategic partners met at the Kehrwieder Theater in Hamburg for CoreMedia’s annual...
Customer profiles: How to build and use them for smarter personalization

Customer profiles: How to build and use them for smarter personalization

Why do some brand interactions feel effortless, like they were made just for you, while others fall flat? The answer often lies in how well a...
Mariana Gaspar

Mariana Gaspar

What is a Composable DXP and why do you need one

What is a Composable DXP and why do you need one?

Customers expect fast, personalized experiences wherever they interact with your brand. But outdated technology can slow you down, making it...
Mariana Gaspar

Mariana Gaspar

Roles have changed: AI is prompting us now

Roles have changed: AI is prompting us now

We’ve always romanticized creativity as a uniquely human gift. But let’s be honest, are you so sure that’s still true? A profound shift is...
Soeren Stamer ceo white male glasses

Sören Stamer

Customer centric businesses thrive

Customer-centric businesses thrive — Here’s how you can too

What sets thriving businesses apart? It’s not just great products or services, it’s how they make their customers feel. Discover why customer...
Mariana Gaspar

Mariana Gaspar

Human touch in CX

Why balancing AI and human interaction in customer experience matters more than ever

Customer experience is no longer just a bonus — it’s the front line in the battle for brand loyalty. Digital tools like chatbots and self-service...
Mariana Gaspar

Mariana Gaspar

AdobeStock_377380112

Is your brand advertising (the right way) on your main website? Why not?

As a consumer, I have become increasingly disillusioned with the entire concept of advertising. I've reached a point where I avoid using services...
chris reed

Chris Reed