Dout Heise

Platform
Platform Smart content management Personalized experiences Real-time conversations Inspirational commerce Request a demo
Surprise and delight customers with your content everywhere, all the time.

About smart content management
Solutions:

Smart content management

Surprise and delight customers with your content everywhere, all the time.

About smart content management

Digital Experience Platform DXP

Headless CMS flexibility

Multilingual content marketing

Content marketing workflow

AI Content Booster

Content management system CMS

Digital asset management system

Omnichannel marketing automation

Campaign management

Digital Signage

Content karma

Are your teams at one with their
content management system?
Nurture customers with personalized experiences at every opportunity

Overview of our personalisation tools

Personalized experiences

Nurture customers with personalized experiences at every opportunity

Overview of our personalisation tools

CoreMedia Journeys

Cross-channel marketing automation

Email & SMS Marketing Campaigns

Social Messaging

and more

CoreMedia Personalization & Optimization

AI personalization

Real-time Personalization

and more

Make it amazing

Create awesome personalised
experiences with our cutting edge
Digital Experience Platform.
Leverage the power of AI and the human touch to create meaningful interactions.

Overview of real-time conversations
Solutions:

Real-time conversations

Leverage the power of AI and the human touch to create meaningful interactions.

Overview of real-time conversations

CoreMedia Touchpoints

Live Chat

Conversational Bots - Chatbot & Voicebot

Video Shopping

Smart Windows

and more

CoreMedia Cloud Contact Center

Click2Call, Inbound & Outbound Calls

Call Transcription & AI Contact Classification

Call Management

and more

Request a demo

Stay in touch

With your customers. At all times.
Grow your business by connecting the buying journey

Overview of inspirational commerce
Solutions:

Inspirational commerce

Grow your business by connecting the buying journey

Overview of inspirational commerce

Salesforce integrations

SAP integrations

Ecommerce integrations

Next Best Recommendations (NBO & NBA)

Request a demo

Retail therapy

Putting the feel good into
your eCommerce.
Client stories
Navigate constant change with cutting edge innovations.

Client stories
Client stories

Navigate constant change with cutting edge innovations.

Client stories

Your sector

Retail

B2B

Travel & leisure

Healthcare

Luxury brands

Financial services

Media & entertainment

Telecommunications
Deckers Brands

Creating personalized, frictionless, satisfying digital shopping experiences for their customers.
Resources
We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center
Resources

We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center

For developers

Documentation

Product lifecycle

Marketplace

Explore our integrations

Resources

Blog

Knowledge base

Press

White papers & E-books

Support

Training & Enablement

Customer & Partner Support
Enablement

Make the most of our extensive
resources and training materials.
About
Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Customers
About

Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Customers

Our Story

Proof from the past. Promise for the future.

Our Styleguide

Contact

Contact us

Our locations

Events

Upcoming events

Talents

Careers
Speak with an expert

Tell us more about your needs and we'll put you in touch with the right people.
Get started
Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs
Get started

Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs

Assess your need

Get help understanding what you need

Speak with an expert

Speak to a sector expert

Request a demo

Implementation partners

Become a Partner

Explore our partner network

For developers

Free developer trial
How digitally evolved is your business?

Get help understanding what you need
Book a demo

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English

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Doug Heise

Vice President Marketing

Doug Heise was Vice President Marketing leading CoreMedia’s global marketing efforts up until May 2022, putting a special focus on Strategy, Product Marketing, and Analyst relationships.

Doug Heise

Jun 27, 2018

Supercharging Salesforce Commerce Cloud - 5 Tips

Salesforce Commerce Cloud customers have access to one of the most user-friendly and powerful eCommerce solutions on the market. According to...

Doug Heise

Jul 27, 2018

Shoptalk 2018: From Retail Apocalypse to Retail Renaissance

A Tale of Two Shows

The annual convention calendar for retailers was once a wild and wooly landscape full of shows both big and small – most with the word “Shop” in...

Doug Heise

May 26, 2018

Doug Heise

May 7, 2018

Recommended Read #2: Small is the New Big

Doug Heise

Apr 30, 2018

Doug Heise

Aug 29, 2018

Recommended Read #9: Conversational Commerce

Doug Heise

Oct 8, 2018

Recommended Read: Retail Reimagined through AI

Doug Heise

Apr 17, 2018

The Reinvention of SAP

One of the world’s most important tech brands, SAP, is in the midst of transforming its image from “backend workhorse” to “next generation...

Doug Heise

Oct 18, 2018

The Secrets of IBM/HCL Fashion Customers

CoreMedia’s roots in the IBM WebSphere Commerce ecosystem are deep and well established. We first partnered with IBM and WebSphere Commerce (WCS)...

Doug Heise

Jan 14, 2020

CoreMedia Customers on the Front Lines

The COVID-19 pandemic has transformed the global business landscape. Virtually overnight, nations around the world have closed shops and...

Doug Heise

Apr 20, 2020

Solving the CaaS Dilemma

Global brands and eCommerce companies today are finding themselves overwhelmed by the explosion of new channels, apps, and devices. So-called...

Doug Heise

Nov 14, 2018

The Missing Piece: A New Vision for Digital Experience Platforms

It’s all about the experienceMost savvy brands and retailers recognize that great content is at the core of every great online experience. That’s...

Doug Heise

May 9, 2018

CoreMedia debuts in brand-new Gartner DXP Magic Quadrant

It’s not often that the technology research firm, Gartner Inc., produces a brand-new Magic Quadrant report. But to recognize the growing demand...

Doug Heise

Jan 25, 2018

Dynamic or Static? A Data Integration Dilemma

We’ve been hearing a lot of debate recently about the best way to integrate content from a CMS system into a customer-facing eCommerce system -...

Doug Heise

Jan 20, 2019

What's New in CoreMedia Content Cloud, v10.2101.1

We think that CoreMedia Content Cloud is the best, most flexible, CMS and DXP on the market. But that doesn't mean that we're content to rest on...

Doug Heise

Mar 8, 2021

A Holiday Peek at CoreMedia Content Cloud v11.2110.1

As we approach the end the year and the holiday season, everyone here at CoreMedia is excited about our new gift - the first release of CoreMedia...

Doug Heise

Dec 8, 2021

What's New in CoreMedia Content Cloud, v10.2107.1

It's that time again. As you know, CoreMedia is committed to the principle of continuous innovation. CoreMedia Content Cloud is enhanced by a...

Doug Heise

Aug 1, 2021

What's New in CoreMedia Content Cloud, v10.2104.1

At CoreMedia, we know that our customers can’t stand still in the face of constantly shifting requirements and increasing competitive challenges.

Doug Heise

May 9, 2021

Spend Smart to Avoid the Replatforming Trap

This is a time of unprecedented change and uncertainty. But that doesn’t mean you need to stop innovating. The key is to avoid the expensive trap...

Doug Heise

May 13, 2020

Gartner L2 Panel: Learning from the Leaders of Fashion

Tuesday mornings are usually not the most exciting day of the week. Most mornings you can find me sipping my coffee, rubbing the sleep out of my...

Doug Heise

Oct 31, 2018

Recommended Read #5: The End of Privacy?

Doug Heise

May 21, 2018

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