Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
CoreMedia drives impact for the world's largest brands
AI with a human touch
Automate to scale and add a human touch to make a difference
Guide consumers through their buying journey with personalized content and tailored conversations across all touchpoints. Whether it's on the website, app, or social media, we make the process easy and exciting by integrating real-time customer data with content and commerce capabilities, using AI-chatbots, messaging apps, or seamlessly integrating human interactions.
Smart content management
Create highly engaging content for all channels, regions and languages - turbocharged by AI.
Personalized experiences
Convince customers with personalized experiences at every opportunity.
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
Inspirational commerce
Grow your business by nurturing customers and connecting the buying journey seamlessly.
Celebrating our clients' success
Streamlined eCommerce for lifestyle brands.
Boosting efficiency and effectiveness with Deckers.
Conversion rate increase by 20%.
Fuelling higher call volumes and radically boosting sales by consolidating data.
Your journey starts here.
Personalizing experiences to help travel customers unite with their dream destinations.
Emerson transforms with CoreMedia.
From house of brands to two core business units.
Why CoreMedia
In a complex digital world with many tools and data streams, you need a Digital Experience Platform (DXP) that simplifies the orchestration of personalized journeys, quickly and effectively.
The CoreMedia Experience Platform unites a powerful Content Cloud (CMS) with impactful omnichannel engagement tools, enabling you to bring ideas to life quickly while optimizing every digital touchpoint across all channels, markets, and audiences.
Our intuitive and adaptable DXP seamlessly integrates with your existing tech stack, allowing for rapid implementation and immediate impact. We help you get started fast, delivering quick results and continuing to drive success as your needs evolve.
Our solutions explained
CoreMedia Experience Platform
A composable DXP to elevate experience and drive impact.
CoreMedia’s powerful CMS, built on a composable platform, delivers personalized content across more channels than any other DXP. Uniquely integrated with Marketing Automation solutions and a Cloud Contact Center, it converts visitors into buyers through a blend of automated and human conversational experiences. Whether on the website, in the app, or via social media - using AI chatbots, messaging apps, video shopping, live chat, or calls - CoreMedia Experience Platform makes buying journeys easy and extraordinary.
Smart Content Management
Empower your teams to create.
Content management is a joy when functionality just works. You’ll love how easy it is to build, share, repurpose and localize content across your digital channels. Visualize how your content will look with our popular preview panel, where you can live edit, instantly publish and sync across every channel and location.
(Hybrid) Headless CMS
The freedom and flexibility to scale.
Exceptional content management straight out-of-the-box, combined with a composable architecture that gives your developers the freedom to adapt and customize to create the perfect toolkit for you. We call it hybrid headless, a future-proof solution in the sweet spot between full stack and headless. Combine the freedom and flexibility to innovate with the need to be up and running fast.
Composable Architecture
Flexible API based architecture.
Hybrid headless architecture and fully accessible code gives developers freedom to adapt and customize to meet the needs of your business so you can respond quickly when the landscape changes. Bring in new social media channels or point of sale tech, integrate with new AI tools or simply shift direction and change your ecommerce provider.
Omnichannel Marketing Automation
Capitalize on every opportunity.
Create rich omnichannel campaigns across your entire digital estate. Auto publish based on customer behavior triggers. Tag content to publish, highlighting channels, devices, regions and locations. Automate conversion follow-ups to bring customers back into the buying journey.
CoreMedia KIO
An AI powerhouse that transforms content management, personalized experiences and customer engagement.
CoreMedia KIO's unique ability is to seamlessly connect data with content and omnichannel engagement to automate processes at every stage - from analyzing vast data sets to delivering tailored digital experiences and empowering call agents with real-time insights. Its intuitive conversational interface keeps users in control, not just enhancing workflows but revolutionizing them.
CoreMedia Journeys
Optimize customer journeys with the power of AI and automation.
Optimize customer journeys with seamless cross-channel automation, real-time personalization, and intelligent workflows. Leverage past behavior and preferences to create unique, data-driven experiences. CoreMedia enables you to reach customers through email, SMS, calls, or push notifications, tailoring every step to meet individual needs.
CoreMedia Personalization & Optimization
Bring personalized and optimized experiences to life across every touchpoint.
With CoreMedia Personalization & Optimization, you can create personalized and consistent experiences in real-time, whether it's on a website or offsite via chat, call, email, messaging or any other touchpoint across the customer journey. We use centralized data and turn them into actionable insights to make it happen, ensuring elevated customer experiences and impactful results.
CoreMedia Touchpoints
Streamline customer interactions across multiple channels.
CoreMedia Touchpoints lets you manage all customer channels in real-time, engaging through text, voice, or video with personalized guidance at every stage of their journey. From automated bots to live chat and video calls, deliver the right information at the right moment, offering tailored recommendations, anticipating needs, and building stronger relationships to drive conversions.
CoreMedia Cloud Contact Center
Transform your sales and customer support with engaging conversational experiences.
The CoreMedia Cloud Contact Center unifies web and contact center experiences, managing all interactions — video shopping, chatbots, live chat, and more — in one platform. Integrated with the Engagement Cloud, it offers tools to enhance customer engagement, guiding customers through their journey with a mix of automated and human support. Centralize customer data into actionable insights, prioritize high-value contacts, and maintain control over experience quality.
Inspirational Commerce
Streamline customer interactions across multiple channels.
CoreMedia Content Cloud seamlessly integrates with your eCommerce platforms to create a unified shopping experience. Ready-to-go connectors combine top commerce tools with CoreMedia's CMS, offering a complete platform for managing and optimizing eCommerce experiences across channels, markets, and devices. Deliver hyper-personalized content that boosts conversions, loyalty and repeat purchases.
Ready to run integrations
Over 150 pre-built connectors.
Bring all your favorite tools into a single platform with our DXP. Easily integrate any legacy component, including commerce, CRM and PIM with over 150 pre-integrated solutions. Your developers can use pre-built connectors to easily customize Content Cloud creating a custom toolkit just for you.
CX Maturity: Where does your business stand?
Take our quiz now!
Are you just starting out or already leading the way? Take our quiz to pinpoint your company’s digital maturity and gain actionable insights to drive growth, stay ahead of the competition and deliver exceptional experiences.
Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
