Get to know CoreMedia with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
Build deeper relationships with the power of video technology
CoreMedia helps you communicate and connect directly to your customers.
What is Video Shopping?
Video Shopping is the process of selling products or services through video-based platforms or channels. This includes Video Calls between experts and customers, and Video Broadcasts where a host communicates to an audience of viewers, encouraging immediate purchases. These solutions facilitate the interaction between consumers and brand experts, enabling to build customer trust and engagement, leading to higher satisfaction levels.
What is a Video Call?
Video Call refers to a live interaction between experts and customers, on a one-on-one level, conducted through video directly on a company’s channels. It enables real-time communication where customers can ask questions, seek advice and receive product or service demonstrations from experts remotely via video technology.
What is a Video Broadcast?
Video Broadcast is a real-time video presentation in which a host showcases products or services, demonstrates their features, communicates promotions, and answers questions in real-time to an audience of viewers. It is streamed over the internet directly on the brand’s channels, and allows for direct engagement with audiences in an interactive manner.
Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
