Platform
Platform Smart content management Personalized experiences Real-time conversations Inspirational commerce Request a demo
Surprise and delight customers with your content everywhere, all the time.

About smart content management
Solutions:

Smart content management

Surprise and delight customers with your content everywhere, all the time.

About smart content management

Digital Experience Platform DXP

Headless CMS flexibility

Multilingual content marketing

Content marketing workflow

AI-Powered CMS

Content management system CMS

Digital asset management system

Omnichannel marketing automation

Trusted CMS security

Digital Signage

Content karma

Are your teams at one with their
content management system?
Nurture customers with personalized experiences at every opportunity

Overview of our personalisation tools

Personalized experiences

Nurture customers with personalized experiences at every opportunity

Overview of our personalisation tools

CoreMedia Journeys

Cross-channel marketing automation

Email & SMS Marketing Campaigns

Social Messaging

and more

CoreMedia Personalization & Optimization

AI personalization

Real-time Personalization

A/B and Multivariate Testing

and more

Make it amazing

Create awesome personalised
experiences with our cutting edge
Digital Experience Platform.
Leverage the power of AI and the human touch to create meaningful interactions.

Overview of real-time conversations
Solutions:

Real-time conversations

Leverage the power of AI and the human touch to create meaningful interactions.

Overview of real-time conversations

CoreMedia Touchpoints

Live Chat

Conversational Bots - Chatbot & Voicebot

Video Call for Shopping & Support

Smart Windows

and more

CoreMedia Cloud Contact Center

Click2Call, Inbound & Outbound Calls

Call Transcription & AI Contact Classification

Call Management

AI Agent Assistant

and more

Request a demo

Stay in touch

With your customers. At all times.
Grow your business by connecting the buying journey

Overview of inspirational commerce
Solutions:

Inspirational commerce

Grow your business by connecting the buying journey

Overview of inspirational commerce

Salesforce integrations

SAP integrations

Ecommerce integrations

Next Best Recommendations (NBO & NBA)

Request a demo

Retail therapy

Putting the feel good into
your eCommerce.
Client stories
Navigate constant change with cutting edge innovations.

Client stories
Client stories

Navigate constant change with cutting edge innovations.

Client stories

Your sector

Retail

B2B

Travel & leisure

Healthcare

Luxury brands

Financial services

Media & entertainment

Telecommunications
Deckers Brands

Creating personalized, frictionless, satisfying digital shopping experiences for their customers.
Resources
We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center
Resources

We are always learning and developing new ideas to improve and adapt to customer needs, you can too.
Stay on top of the latest news and features, and make the most of our extensive resources and training materials.

Resources Center

For developers

Documentation

Product lifecycle

Headless API

Solutions

For Financial Services

Resources

Blog

Knowledge base

Press

White papers & E-books

Support

Training & Enablement

Customer & Partner Support

Marketplace: Explore our integrations
Enablement

Make the most of our extensive
resources and training materials.
About
Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Customers
About

Our clients constantly innovate with us, making our solutions and technology something they don’t grow out of.

Our Customers

Our Story

Proof from the past. Promise for the future.

Our Styleguide

Contact

Contact us

Our locations

Events

Upcoming events

Talents

Careers
Speak with an expert

Tell us more about your needs and we'll put you in touch with the right people.
Get started
Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs
Get started

Get treated like a local by one of our global innovation experts.
Together we can help you make sense of the marketing tech to understand what’s most useful to you and your customers.

Tell us your needs

Assess your need

Get help understanding what you need

Speak with an expert

Speak to a sector expert

Request a demo

Implementation partners

Become a Partner

Explore our partner network

For developers

Free developer trial
How digitally evolved is your business?

Get help understanding what you need
Book a demo

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Seamless eCommerce integrations

Retail therapy for happy customers.

Seamless eCommerce is an essential ingredient in delivering rich retail experiences to customers. You can harness the power of eCommerce inside our flexible Content Cloud CMS with our ready-to-go connectors.

Integrate CoreMedia with your favorite eCommerce tools to unit content and commerce in a single CMS platform. Use CoreMedia to create compelling content driven commerce experiences and refine your buying journeys all the way through to purchase.

Connecting with eCommerce

CoreMedia Content Cloud connects easily with eCommerce tools.

What is an eCommerce integration?

Connecting two technology products or services together to share information is called an integration. We do it because it makes a process easier, simpler or quicker to do. Connecting CoreMedia Content Cloud with eCommerce tools makes the process of planning and executing buying journeys across your digital channels much more straightforward. Importantly, it also drives a much better result for your customer’s digital experience.

Why do I need eCommerce integrations?

It's much easier for your teams to manage everything from one CMS platform instead of two technologies. Freeing up time and resources significantly increases productivity, diverting time away from manual tasks and allowing space for creativity and strategic thinking. Connecting CoreMedia with your eCommerce tools will take away any manual data or content sharing tasks and bring everything needed to create seamless buying experiences into a single CMS platform.

How can I get the best from an eCommerce integration?

Now you’ve got commerce capabilities integrated with the CMS you can start using CoreMedia’s built-in content management features to create and optimize your customer buying journeys.

Plan and build commerce journeys inside our Content Studio. Offer customers opportunities to buy across your digital touchpoints, including websites, apps, social media and point of sale. Embed product information inside rich media video and image assets and enable one-click purchase from this content anywhere on your site. Tag related products to automatically offer customers buying recommendations and optimize conversions with automated follow-ups when customers drop out of the buying journey.

What eCommerce tools does CoreMedia integrate with?

We have ready-to-go connectors for many of the most popular eCommerce tools, including:

Salesforce, Commercetools, SAP commerce cloud, Elastic Path, HCL commerce, Spryker commerce

For the tools that don’t yet have an out-of-the-box connector, CoreMedia’s flexible, composable architecture allows easy developer access to build and configure new integrations. CoreMedia can even be configured to integrate with homegrown bespoke commerce solutions.

CoreMedia's integrations

Build rich media shopping experiences

Make your rich media content shoppable, by allowing customers to click directly in videos and other rich media to make a purchase.

Optimize buying journeys

Unite buying journey data from all your channels and touchpoints. Access insights in a single location and use them to optimize your buying journeys inside CoreMedia.

Build omni-channel commerce

Savvy online shoppers want to purchase at every touchpoint. Choose key points in the buying journey across every channel and connect with your eCommerce tools.

Convert drop-offs

Analyze your buying data to identify key drop-offs in your buying journeys. Automate follow-up messages to incentivize customers to come back and buy.

Benefits

Integrate data from your CRM to creating highly personalized buying experiences. Target highly relevant content across channels, devices and market locations based on demographic, behavor and contextual data.

Rapidly extend and enhance your existing online store with branded content, rich media, and social media within your product listings. Share session, cart and customer segmentation information across your brand and store sites in real time to create a seamless and trackable buying experience for your customers.

Make the process of buying your products and services as easy and compelling as possible with advanced commerce capabilities. Make banners, images and even videos shoppable items by associating a product and enabling one-click purchase through to your ecommerce engine. Drag and drop products into related content categories to target customers and increase conversions.

Overlay eCommerce functionality into your video streams by dragging & dropping products onto a video timeline. Products will automatically update globally to reflect any changes you make in the CMS, ensuring pricing and product info is always consistent wherever it's featured.

Save time, resources and budget with a CMS that integrates smoothly with your eCommerce platform. Developers don’t have time to code? Take advantage of our pre-built connectors straight out-of-the-box. Need to configure and customize? Take a more flexible approach and configure to your heart’s content with a custom development. Happy developers, happy marketers.

Augment your content with product and price information. Take feeds of product data from your PIM and use it to embed product information into your assets including images, landing pages, banners, videos and social posts. Connect these assets with eCommerce tools and create multiple opportunities to shop for your products.

Tag products by topic and category using the CoreMedia Content Studio. Group products and content together around related topic tags. Dynamically serve related content to customers as part of their unique buying journey. Increase average order size by presenting related products and telling stories through rich content relevant to products.

Features

Best-in-class connectors

Ready-to-go connectors are available for most best-in-class eCommerce tools, allowing developers to pick up and run with integrations quickly and easily.

Short development time

Get to market fast with off-the-shelf connectors that can be implemented in as little as a few days.

Composable architecture

CoreMedia’s flexible architecture allows for endless possibilities to create custom configurations including integrations with homegrown legacy tools.

Client success stories

Propelling fashion brands to the next digital level

Personalised luxury retail experiences

CX Maturity: Where does your business stand?

Take our quiz now!

Are you just starting out or already leading the way? Take our quiz to pinpoint your company’s digital maturity and gain actionable insights to drive growth, stay ahead of the competition and deliver exceptional experiences.

Start now

Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

Easily coordinate global campaigns across teams via one central interface
Use powerful translation workflows to stay on top of localization needs
Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

Move into high-velocity marketing to react immediately to trends
Orchestrate multi-experiences that merge content and commerce
Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

Create, optimize and translate content faster with AI
Launch your new site on CoreMedia Content Cloud in just 8 weeks
Create regionalized campaigns in hours instead of weeks
Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

Connect to all leading eCommerce and Marketing platforms
One centralized UI for streamlined collaboration between teams
Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

Handle customer interactions from multiple channels through a single, user-friendly interface
Leverage advanced AI for real-time sentiment analysis and proactive engagement
Prioritize high-value contacts, routing them to the best available agents for a tailored experience
Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

Explore key features relevant to you
See how businesses like yours have grown with CoreMedia
Guidance on changing platforms like a pro

Let's connect

Explore and learn with our resources

Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

Preview in-context before publishing
Unlock the power of your teams with workflow and scheduling
Keep it compliant with built-in DAM

Explore

Personalized experiences

Nurture customers with personalized experiences at every opportunity.

Omnichannel customer targeting
Link customer data platforms to leverage audience insight
Integrate artificial intelligence driven hyper-personalization

Explore

Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

Guide customers through their buying journey using video shopping, chatbot, live chat and more
Manage all calls and gain insights into interactions from web to contact center
Prioritize contacts and let high-value users talk to real people, to maximize ROI

Explore

Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
Integrate live product feeds at a global scale
Turn rich media into one click shoppable content

Explore

Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

Book a demo