header-mobile-bg

Webinar: Actually achieving modular content for omnichannel personalisation

March 12 2024
8 a.m. PT | 11 a.m. ET | 4 p.m. CET
online

Watch recording

Delivering a seamless and personalized content experience across various platforms is no longer an option — it's a necessity. This session brings clarity to the often complicated world of modular content and how it fits into the big picture of omnichannel personalization. Join us as we break down how to effectively design, create, manage, and deliver pieces of content that can be assembled and reassembled like building blocks to suit various contexts and platforms, at scale. 

While modular, omnichannel content has become a buzzword, many implementation attempts have struggled due to a lack of solid underlying methodologies. However, some brands have been quietly mastering the art of modular content for 20+ years. 

In this session, we’ll share real examples of how brands in Pharma, Finance, Fintech, and more have leveraged these strategies to ensure consistency, enhance engagement, and drive conversions, all while maintaining brand integrity across every touchpoint. Whether you're a marketing strategist, digital transformation leader,  of even a content creator or designer this webinar will equip you with knowledge and tools you need to excel in today's content-driven world.

  • Discover the secret to successful content modules: Building a well-structured hierarchy of content types.
  • Learn from the best: Real-life examples and case studies from those who have mastered modular content.
  • Practical tips you can use today to start or improve your journey with modular content for true omnichannel personalization.
Meet our Speakers
Uli Heidler_retu_sRGB
Ulrike Heidler
VP of Customer Growth
CoreMedia
Portrait: Noz Urbina
Noz Urbina
Founder
Urbina Consulting

Webinar: Actually achieving modular content for omnichannel personalisation

Uli Heidler_retu_sRGB

Ulrike Heidler

Ulrike Heidler is VP of Customer Growth for CoreMedia based in the US with more than a decade of consulting experience. A self-professed nerd, she is a dedicated technology enthusiast and a fan of the creative possibilities it offers – particularly around content management. Her specialties include client architecture, agile project management CMS solutions, and providing colorful commentary on sporting events.

Portrait: Noz Urbina

Noz Urbina

Noz Urbina is a globally recognised content strategist. He is a pioneer in experience mapping and adaptive content design for personalised, contextually relevant content for omnichannel experiences. He founded Urbina Consulting, the omnichannel learning hub OmnichannelX, and wrote the book “Content Strategy: Connecting the dots between business, brand, and benefits“.

Previous Events

We hope that you caught us at one of these shows.

View Previous Events

On Demand Webinars

Watch our recorded Webinar sessions at any time.

View On Demand Webinars

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
white male glasses alexander cordesmeyer white female brown hair elena bertaiola

Explore and learn with our resources

Dynamic Content

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

  • Create, edit, and publish instantly to every channel, any time
  • Automate operational content tasks with CoreMedia KIO AI
  • Maintain quality and compliance with localization and governance tools.
Explore
Personalized Experiences

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

  • Combine content, data, and AI to tailor every interaction
  • Keep user profiles up to date with behavioral and transactional data
  • Test, learn, and optimize with A/B experiments to increase ROI.
Explore
Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

  • Plan and launch omnichannel journeys powered by lead scoring
  • Automate outreach via email, SMS and digital ads integrations
  • Keep your marketing relevant from the first touch to conversion.
Explore
Guided Selling

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

  • Engage instantly via chatbots, live chat, click-to-call, video shopping and more
  • Blend digital and human interactions to reduce friction and build trust
  • Empower agents with AI-driven insights
Explore