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CMS for Manufacturing

Manufacturers run some of the largest and most technical content estates anywhere: product catalogs, spec sheets, manuals, and certifications, across dozens of product lines, markets, and languages. CoreMedia is a CMS for manufacturing that manages all of it from one source and adds customer engagement on the same platform. It gives companies the ability to publish to every channel and connect high-intent buyers to sales and service teams in real time. When competing products look alike on a spec sheet, the experience around them closes the sale.

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How manufacturers create better customer experiences with CoreMedia

Manage catalogs, datasheets, manuals, and certifications from one governed source, then reuse them across web, partner portals, apps, and print. Translation and localization workflows keep every market accurate and on schedule, and approval steps keep engineering and compliance in the loop before anything publishes.

CLAAS, one of the world"s leading agricultural machinery manufacturers, runs its site across 160 countries on CoreMedia, with automatic translation for every market, integrated product information management, and workflows that automate product approvals. CLAAS has built on CoreMedia for over 20 years.

CoreMedia connects to your commerce, PIM, CRM and ERP systems through the Commerce Hub and 100+ pre-built integrations, so product data, pricing, and availability stay consistent between your systems of record and the experiences customers see. B2B buyers get the self-service and configuration they now expect, without you rebuilding the stack.

KSB, a global leader in pumps and valves active in over 100 countries, replaced a fragmented set of country sites with one CoreMedia platform, adding a digital product catalog and integrating its existing SAP commerce system. The result is a single experience across 60+ markets in 25 languages.

Large catalogs only help if buyers and dealers can find the right part or product fast. CoreMedia structures content as tagged, typed objects, not flat pages, so your product configurators can filter and surface the right result by application, series, or spec. The GraphQL API lets your developers build the exact search and filter experience your product catalog needs, on your storefront, portal, or dealer-facing tools, backed by content that"s accurate and current.

Findability now reaches past your own search box. Because the catalog is structured content rather than flat pages, the same product data is readable by the AI assistants that increasingly shortlist products before a buyer visits your site. One structured source makes your catalog findable for the people searching it and the systems recommending it.

Before its CoreMedia relaunch, KSB"s product catalog had limited search functionality. The rebuilt catalog was built specifically to improve product discovery, with optimized search and navigation that let customers find the right product and specs directly, across its 60+ markets and 25 languages.

When you sell technical products into many markets, volume is the constraint. Reusable content modules, built-in translation, and brand-aware AI let small teams produce and localize quality content quickly, so launches do not wait on manual work.

That same structured content also feeds AI-driven product discovery and emerging requirements like the EU Digital Product Passport, all from one governed source.

maxon, a Swiss manufacturer of precision drive systems used in fields from medical technology to aerospace, built 4,000 pages across 16 sites in 11 languages in its first year on CoreMedia, using more than 60 reusable content modules.

In B2B manufacturing the sale often runs through dealers, distributors, and resellers, and they are only as effective as the product information you give them. Serve the channel up-to-date content, assets, and specs from the same source that runs your site, so nobody is selling from a stale PDF or an out-of-date price.

Emerson syndicates product data and assets to its distributors and resellers to download directly, so the channel is never working from old files. CLAAS built around 5,000 dealers into its site, with a dealer locator and a product configurator that hands buyers a spec code to finish the deal.

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A secure CMS for global manufacturers

Manufacturing runs on intellectual property, and a growing share of manufacturers now sit inside critical-infrastructure regulation. That raises the importance of where content and product data live, who can reach them, and how changes are controlled. CoreMedia gives your security and compliance teams a defensible foundation: 

  • Host where it fits your business: single-tenant managed cloud, private cloud, on-premise, with EU data residency and EU-based hosting available.
  • ISO/IEC 27001:2022 certified and GDPR-ready, with role-based access and complete audit logs.
  • Support for your obligations under NIS2, GDPR, and the EU AI Act, with governance and resilience built into the platform.
  • A European vendor, CoreMedia GmbH, headquartered in Hamburg since 1996, in step with the engineering and data-sovereignty expectations of European industry. 
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Why CoreMedia for B2B manufacturing

Built for global enterprises, with governance

B2B buyers now start online, comparing specs and shortlisting products before they ever contact sales, and they expect the same clarity and self-service they get as consumers. The CoreMedia Digital Experience Platform delivers that across every market and brand, with built-in governance: role-based permissions from global to local and one governed source of truth, so operating at scale never costs you consistency or control.

Publish in seconds, without losing control

Push urgent content live across channels in seconds: product launches, price and availability changes, safety notices, or recalls, without bypassing approval workflows. Compliance stays in the loop even when speed is the priority.

Digital meets human at the deciding moment

Long, high-value, technical deals often stall on a single unanswered question. CoreMedia Customer Engagement platform offers live chat, click-to-call, or a video call giving buyers a direct line to a specialist when a decision calls for expert input. With the full digital journey already in hand, the conversation begins with context rather than from scratch.

Content as product differentiation

When competing products look similar on a datasheet, content and experience carry the difference. CoreMedia's CMS gives you application guides, editorial storytelling, and tag-driven discovery, while personalization and experimentation tailors what each visitor sees, turning a catalog into a reason to choose you.

EU-hosted and GDPR-ready, for regulated manufacturing

Manufacturers protect intellectual property, handle customer and lead data through forms and portals, and increasingly fall under NIS2 as critical infrastructure. CoreMedia is GDPR-ready and ISO/IEC 27001:2022 certified, EU-hosted, and you can host it as single-tenant managed cloud, private cloud, or on-premise. You control where product and customer data lives, which is what regulators and EU buyers now expect.

One platform

Manufacturers often run a different CMS per region, brand, or acquisition, which multiplies licensing, maintenance, and security overhead. Consolidating onto the CoreMedia Experience Platform retires that duplication, so you maintain one system instead of many, without taking flexibility away from local teams. CLAAS, KSB, and Emerson have all made this move, consolidating multiple sites onto a single enterprise CMS.

AI built for B2B content workflows

Ask CoreMedia KIO, in plain language, to draft and tag a new datasheet, generate metadata, optimize content for SEO, adapt the tone for an engineer versus a procurement buyer, and prepare it for translation into every market you sell in, all inside the CMS and inside the same approval workflow. When a new certification or safety update needs to go out fast, CoreMedia KIO can update all assets across hundreds of existing pages at once, still editor-approved before anything publishes. It also tags and labels product renders and technical images in your asset library, finds duplicates, and lets your team search everything conversationally instead of digging through folders. It stays brand-safe and editor-controlled, works with the LLM you choose, and can run in your private cloud or on-premise, which matters when product IP is involved.

CoreMedia infrastructure built for how manufacturers sell and operate

Hybrid headless CMS

Hybrid headless CMS: One repository feeds web, portals, apps, signage, and custom frontends, with a GraphQL API for developers and a full editorial interface for teams. Push urgent updates live in seconds, approvals intact.

Personalization and experimentation in the CMS

Personalization and experimentation in the CMS: The same page serves an engineer, a procurement buyer, and a repeat distributor differently. CoreMedia adapts content by role and behavior across every channel, and A/B tests what actually moves a buyer to decide.

Dealer and distributor content delivery

Dealer and distributor content delivery: Serve current specs, pricing, and assets to your channel from the same governed source that runs your site, so no one sells from stale files.

Tagging and dynamic content

Tagging and dynamic content: Manual and automatic tagging drives navigation, findability, and content AI can read; rule-driven lists keep events, careers, and product news current.

Translation and localization workflows

Translation and localization workflows: Manage multi-language, multi-market content from one source, accurate per market, translated in-house with CoreMedia KIO or with an agency.

Digital asset management

Digital asset management: Keep thousands of images, videos, product renders, and documents searchable, with automatic renditions per channel.

Live chat and click-to-call

Live chat and click-to-call: Connect high-intent buyers to a person, with real-time insight surfaced to the agent or sales engineer.

CoreMedia KIO AI

CoreMedia KIO AI: An embedded copilot for content creation, metadata, SEO and GEO optimization, and agent support, with editor approval at every step.

Governance, security, and EU hosting

Governance, security, and EU hosting: ISO/IEC 27001:2022 certified and GDPR-ready, with role-based access, audit logs, and hosting in an EU region, your single-tenant managed cloud, private cloud, or on-premises.

What our manufacturing clients say
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Talk to us about content and engagement for B2B manufacturing

See how CLAAS, maxon, and KSB build on CoreMedia. Book a demo, or talk to an expert about product content, PIM and CRM integration, EU hosting, and connecting digital self-service to your sales teams. 

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Can I host a manufacturing CMS in the EU, and does it support GDPR and NIS2?

Yes on all three. CoreMedia can be hosted in an EU region, so product and customer data stays in Europe. It is GDPR-ready and ISO/IEC 27001:2022 certified, with role-based access and audit logs. And for manufacturers now in scope of NIS2, it provides the EU hosting, governance, and resilience you build compliance on, though your compliance team owns NIS2 itself. You choose the deployment model too: managed cloud, private cloud, or on-premise.

What is the best CMS for a manufacturing company?

The best CMS for a manufacturer handles a large, technical product catalog in every language you sell in, connects to your PIM, CRM, and commerce systems, and lets non-technical teams publish across web, portals, and apps without waiting on IT. For enterprise manufacturers that usually points to a hybrid headless CMS or a full DXP rather than a page-based website builder. CoreMedia is a composable DXP built on a hybrid headless CMS. Judge any option on three things: how well it models your product data, how cleanly it integrates with your systems of record, and how it handles multi-market localization and governance.

How do I manage a large product catalog across many languages in my CMS?

You manage it as structured, reusable content objects rather than fixed pages, with built-in translation and localization workflows. That lets you reuse one datasheet or manual across markets and channels instead of duplicating it, and keep every language in sync when specs change. On CoreMedia, CLAAS publishes across 160 countries with automatic translation, and maxon built 4,000 pages in 11 languages.

Can CoreMedia connect to our PIM, CRM, ERP and commerce systems?

Yes. The Commerce Hub and 100+ integrations connect CoreMedia to your systems of record, including commerce platforms like SAP and commercetools, CRM and ERP systems like Salesforce, so product data, pricing, and availability stay consistent between your systems of record and the experiences customers see.

Should manufacturers use a headless or a traditional CMS?

Headless separates content from presentation, so the same product content can feed a website, an app, a partner portal, digital signage, and AI systems from one source, which suits manufacturers with many channels. Traditional CMSs are quicker for marketers to edit but harder to reuse across channels. A hybrid headless CMS gives you both: API-first delivery for developers and a full editing and preview interface for content teams. CoreMedia is hybrid headless, so you are not forced to choose.

How does CoreMedia help with the EU Digital Product Passport?

The Digital Product Passport is being introduced in phases under the EU Ecodesign for Sustainable Products Regulation, starting with categories such as batteries. CoreMedia's role is structural: a single source of governed, structured, machine-readable product content that can feed passport requirements alongside your web and channel content. Your product and compliance teams own what each passport must contain; CoreMedia provides the content foundation.

How does CoreMedia support AI-driven product discovery?

AI assistants scan and shortlist products before a buyer ever visits your site. CoreMedia manages content as structured, typed objects with governed metadata, which is what these systems can read and trust. The same repository serves human-facing pages and machine-readable output, so you are not maintaining two versions of the truth.

How long does it take to replatform a manufacturing website?

It depends on how many sites, markets, and integrations are involved, and how much content you migrate versus rebuild. Most manufacturers phase it: a focused first site or product catalog can go live in a few months, then you roll out market by market, so each step stays low-risk and teams validate before the next market goes live. AI now speeds up the heaviest part, the content migration itself, with CoreMedia KIO drafting, tagging, and adapting migrated content while editors approve before anything publishes. KSB started with a digital product catalog as a pilot before its wider relaunch.

Which manufacturers use CoreMedia?

Manufacturers and industrial companies on CoreMedia include CLAAS (agricultural machinery), Emerson (technology and engineering), maxon (precision drive systems), KSB (pumps and valves), Buderus, Phoenix Contact, and InSinkErator, along with B2B distributors such as Parts Town and Sonepar.

What is a good CMS for manufacturing companies with large product catalogs?

One that treats products as structured data, not pages. For a large catalog you want a CMS that models products as typed, reusable objects, connects to your PIM so specs and pricing stay in sync, and delivers the catalog to web, portals, and apps from one source with fast search and filtering. A page-based website builder struggles at that scale. CoreMedia is a composable, hybrid headless CMS built for exactly this: structured product content, PIM and commerce integration, and catalogs that stay findable across markets and languages. Emerson runs more than 500,000 products across 36 locales on it, and KSB rebuilt its catalog specifically to improve product discovery.

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Role based benefits of CoreMedia's content management software

Marketer

Digital experience platforms enable marketers to launch campaigns instantly across 150 countries in 40 languages, driving conversions with personalized experiences powered by real-time data.

  • Omnichannel content strategy coordinates global campaigns across teams via one central interface.
  • Content personalization uses powerful translation workflows to manage localization needs.
  • AI driven personalization integrates dynamic content to optimize in real-time.
  • Personalized web experiences boost conversions with guided tools like video shopping, chatbots, and live chat.

Director eCommerce

Content management software empowers eCommerce directors to convert 50% or more of website visitors into paying, repeat customers with seamless experiences.

  • Dynamic content delivery enables high-velocity marketing to react immediately to trends.
  • Content delivery across channels orchestrates multi-experiences merging content and commerce.
  • Customer experience platforms ensure brand consistency across touchpoints with minimal manual work.

Editor

Content personalization enables editors to reduce time-to-web for new content from weeks to hours or minutes with AI support.

  • AI personalization marketing creates, optimizes, and translates content faster with AI.
  • Omnichannel content strategy launches your site on CoreMedia Content Cloud in just 8 weeks.
  • Personalized web experiences create regionalized campaigns in hours instead of weeks.
  • Dynamic content delivery makes and publishes changes instantly, eliminating overnight replication.

Developer

Digital experience platforms enable developers to quickly connect content platforms to over 150 leading third-party apps.

  • Omnichannel content strategy connects to leading eCommerce and Marketing platforms.
  • Content personalization provides one centralized UI for streamlined team collaboration.
  • AI content personalization integrates third-party apps easily with our Hubs API.

Call Center Manager

AI personalization enables call center managers to effortlessly manage every customer interaction, including voice, video, chat, and social, with real-time insights at their fingertips.

  • Omnichannel content strategy handles multi-channel interactions through a single, user-friendly interface.
  • Dynamic content delivery leverages advanced AI for real-time sentiment analysis and proactive engagement.
  • Content delivery across channels prioritizes high-value contacts, routing them to the best agents for tailored experiences.
  • Customer experience platforms enhance journeys with dynamic tools like video calls, chatbots, and live chat, delivering timely support.

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  • Explore key features relevant to you
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Dynamic Content

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

  • Create, edit, and publish instantly to every channel, any time
  • Automate operational content tasks with CoreMedia KIO AI
  • Maintain quality and compliance with localization and governance tools.
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Personalized Experiences

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

  • Combine content, data, and AI to tailor every interaction
  • Keep user profiles up to date with behavioral and transactional data
  • Test, learn, and optimize with A/B experiments to increase ROI.
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

  • Plan and launch omnichannel journeys powered by lead scoring
  • Automate outreach via email, SMS and digital ads integrations
  • Keep your marketing relevant from the first touch to conversion.
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Guided Selling

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

  • Engage instantly via chatbots, live chat, click-to-call, video shopping and more
  • Blend digital and human interactions to reduce friction and build trust
  • Empower agents with AI-driven insights
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Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

CoreMedia Experience Platform

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