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Elena Bertaiola

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Role based benefits of CoreMedia's content management software

Marketer

Digital experience platforms enable marketers to launch campaigns instantly across 150 countries in 40 languages, driving conversions with personalized experiences powered by real-time data.

  • Omnichannel content strategy coordinates global campaigns across teams via one central interface.
  • Content personalization uses powerful translation workflows to manage localization needs.
  • AI driven personalization integrates dynamic content to optimize in real-time.
  • Personalized web experiences boost conversions with guided tools like video shopping, chatbots, and live chat.

Director eCommerce

Content management software empowers eCommerce directors to convert 50% or more of website visitors into paying, repeat customers with seamless experiences.

  • Dynamic content delivery enables high-velocity marketing to react immediately to trends.
  • Content delivery across channels orchestrates multi-experiences merging content and commerce.
  • Customer experience platforms ensure brand consistency across touchpoints with minimal manual work.

Editor

Content personalization enables editors to reduce time-to-web for new content from weeks to hours or minutes with AI support.

  • AI personalization marketing creates, optimizes, and translates content faster with AI.
  • Omnichannel content strategy launches your site on CoreMedia Content Cloud in just 8 weeks.
  • Personalized web experiences create regionalized campaigns in hours instead of weeks.
  • Dynamic content delivery makes and publishes changes instantly, eliminating overnight replication.

Developer

Digital experience platforms enable developers to quickly connect content platforms to over 150 leading third-party apps.

  • Omnichannel content strategy connects to leading eCommerce and Marketing platforms.
  • Content personalization provides one centralized UI for streamlined team collaboration.
  • AI content personalization integrates third-party apps easily with our Hubs API.

Call Center Manager

AI personalization enables call center managers to effortlessly manage every customer interaction, including voice, video, chat, and social, with real-time insights at their fingertips.

  • Omnichannel content strategy handles multi-channel interactions through a single, user-friendly interface.
  • Dynamic content delivery leverages advanced AI for real-time sentiment analysis and proactive engagement.
  • Content delivery across channels prioritizes high-value contacts, routing them to the best agents for tailored experiences.
  • Customer experience platforms enhance journeys with dynamic tools like video calls, chatbots, and live chat, delivering timely support.

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What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources

Dynamic Content

Content Management

Create highly engaging content for all channels, regions and languages - turbocharged by AI.

  • Create, edit, and publish instantly to every channel, any time
  • Automate operational content tasks with CoreMedia KIO AI
  • Maintain quality and compliance with localization and governance tools.
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Personalized Experiences

Personalization & Experimentation

Deliver personalized experiences that adapt to each user – powered by data, insights and ongoing optimization.

  • Combine content, data, and AI to tailor every interaction
  • Keep user profiles up to date with behavioral and transactional data
  • Test, learn, and optimize with A/B experiments to increase ROI.
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Marketing Automation

Automate and orchestrate campaigns across every channel – turning data into timely, relevant messages.

  • Plan and launch omnichannel journeys powered by lead scoring
  • Automate outreach via email, SMS and digital ads integrations
  • Keep your marketing relevant from the first touch to conversion.
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Guided Selling

Customer Engagement

Turn visitors into loyal customers with conversational, human-centered experiences.

  • Engage instantly via chatbots, live chat, click-to-call, video shopping and more
  • Blend digital and human interactions to reduce friction and build trust
  • Empower agents with AI-driven insights
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