Online Help Desk
Send in your support requests to the CoreMedia support team through the online helpdesk. All requests are addressed with total transparency with regard to both process and status.
Our support team is staffed with professionals ready, willing, and able to handle your most urgent requests. We understand how critical it is to provide fast, friendly assistance so that issues are addressed immediately. Enterprise customers can contact us 24/7.
We are happy to provide you with access to our online-services. Please register via the "Register" button. We will get back to you promptly with your credentials for accessing our online helpdesk, documentation and software download center.
CoreMedia AG will store your Name and E-Mail-Address („personal data“), in order to communicate with you regarding your requested login and to send you information about CoreMedia products (both via e-mail). You can withdraw your consent at any time.
Our support staff can be contacted directly at:
Please send specifics of your issue via email so our agents can prepare for a live call.
Phone (U.S.): +1.800.267.4086
Phone (Germany): +49 40 32 55 87 777