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Inspirational commerce

eCommerce CMS integrations with Salesforce Commerce Cloud

Salesforce integrations are the missing piece in your marketing toolkit.  

Customer and product data are essential for effective campaigns, and Salesforce is often the key to uniting these insights. With CoreMedia’s eCommerce CMS, you can connect Salesforce Commerce Cloud into Content Cloud CMS to create seamless, highly personalized omnichannel campaigns that build loyalty, trust, and conversions.

Create compelling digital experiences that keep your customers coming back. Build trusted relationships. Analyze, optimize and continuously improve.  

Unite CoreMedia and Salesforce capabilities, bringing together everything you’ll need to deliver effective enterprise scale digital experiences in a single CMS platform. 

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Connecting Salesforce with CoreMedia Content Cloud

CoreMedia Content Cloud is the enterprise CMS that complements Salesforce. By combining enterprise content management software with Salesforce’s segmentation and customer data, businesses can craft personalized web experiences and streamline workflows across teams and channels.

Connecting Salesforce with CoreMedia Content Cloud

A Salesforce integration links CoreMedia Content Cloud with Salesforce Commerce Cloud Commerce Cloud to unify customer and product data. This integration shares insights across platforms, enabling faster workflows, more accurate product information, and a more effective customer experience platforms. With Salesforce integrated, CoreMedia’s eCommerce CMS becomes a complete marketing and personalization hub.

Connecting Salesforce with CoreMedia Content Cloud

Salesforce integrations remove manual data migration, SKU lookups, and pricing updates. By connecting Salesforce Commerce Cloud to an enterprise CMS, teams gain efficiency and can focus on strategy and creativity. Together, Salesforce and CoreMedia deliver personalized content strategies and better omnichannel customer experiences. 

Connecting Salesforce with CoreMedia Content Cloud

Salesforce data powers CoreMedia’s content personalization tools. With real-time product data, automated content updates, and omnichannel delivery, businesses can:

  • Design dynamic storefronts and shoppable brand sites.
  • Import personas and segments directly from Salesforce.
  • Continuously optimize content across channels with AI personalization marketing. 

Connecting Salesforce with CoreMedia Content Cloud

CoreMedia provides ready-to-go connectors with Salesforce and other leading platforms. Integration is fast and flexible, reducing development time and costs. Inside CoreMedia Content Studio, teams can plan, create, and publish content with Salesforce insights at their fingertips.

Connecting Salesforce with CoreMedia Content Cloud

To maximize results, use Salesforce data directly in CoreMedia campaigns. Personalized experiences can be built across landing pages, ads, videos, and social posts - optimized by AI-driven content management. This ensures every interaction is consistent, timely, and aligned with your content marketing strategy.

Salesforce integrations with CoreMedia in action

Blend content with commerce insights

Combine Salesforce Commerce data with multimedia assets inside our content management software to build shoppable content and engaging storefronts. 

Integrated data for better personalization

Unify customer and product data into a single enterprise CMS, enabling precise targeting and content personalization. 

Omnichannel optimization with content delivery across channels

Repurpose and reuse Salesforce data-driven content dynamically across formats, channels, and devices. 

Scale globally with enterprise CMS capabilities

Leverage Salesforce’s enterprise data alongside CoreMedia’s enterprise CMS for consistent global delivery. 

Unified workflows for efficiency

Manage campaigns, approvals, and publishing in a single omnichannel marketing platform powered by Salesforce and CoreMedia. 

Benefits of Salesforce Commerce Cloud integration

Use Salesforce insights to target customer segments, schedule content delivery, and tailor experiences across languages and markets. Schedule content to hit in the right format, time of day and day of the week, based on Salesforce insights.

Embed live Salesforce product and price data directly into images, landing pages, videos, and social posts with our integrated content management software. 

Automatically update product assets across channels and geographies through CoreMedia’s eCommerce CMS, ensuring accurate and timely information. Take a feed of product, price and stock data from Salesforce and use our enterprise CMS to connect and update your entire digital estate.

Configure workflows that align Salesforce intelligence with your content management strategy, and your teams, enabling robust governance and faster execution.

CoreMedia’s pre-built Salesforce connectors accelerate setup while leaving room for bespoke integrations to fit enterprise needs. 

Key features of Salesforce Commerce Cloud integration

Best-in-class Salesforce integrations

Open, mature, and well-documented connectors straight out-of-the-box. Create and distribute powerful commerce-driven content on a global scale, utilizing Salesforce data and insights alongside CoreMedia's suite of eCommerce CMS tools.

Rapid development and deployment

Quick to build integrations that developers can easily pick up and run with. Reduced development time means lower costs, and your marketing teams are up and running faster.

Flexible browser-based management

No VPNs, no extra software, no separate applications or interfaces. Manage all your tools from a single browser-based interface. Create and publish content in CoreMedia Content Cloud, whether you’re in the office or working remotely.

CX Maturity: Where does your business stand?

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Are you just starting out or already leading the way? Take our quiz to pinpoint your company’s digital maturity and gain actionable insights to drive growth, stay ahead of the competition and deliver exceptional experiences.

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Role based benefits

Marketer

What if you could launch campaigns instantly across 150 countries in 40 languages - driving conversions with personalized experiences powered by real-time data and insights?

  • Easily coordinate global campaigns across teams via one central interface
  • Use powerful translation workflows to stay on top of localization needs
  • Integrate AI driven hyper-personalization and dynamic content to optimize in real-time
  • Boost conversions with dynamic, guided experiences like video shopping, chatbots, and live chat

Director eCommerce

What if you could convert 50% or more of your website visitors into paying, repeat customers?

  • Move into high-velocity marketing to react immediately to trends
  • Orchestrate multi-experiences that merge content and commerce
  • Ensure brand consistency across all touchpoints with less manual work

Editor

What if you could reduce your time-to-web for new content from weeks to hours or even minutes with the help of AI?

  • Create, optimize and translate content faster with AI
  • Launch your new site on CoreMedia Content Cloud in just 8 weeks
  • Create regionalized campaigns in hours instead of weeks
  • Make and publish changes instantly - no need to wait for overnight replication

Developer

What if you could quickly connect your content platform to over 150 of the world's leading third party apps?

  • Connect to all leading eCommerce and Marketing platforms
  • One centralized UI for streamlined collaboration between teams
  • Easily integrate additional third-party apps with our Hubs API

Call Center Manager

What if your agents could effortlessly manage every customer interaction - voice, video, chat, and social - with real-time insights right at their fingertips?

  • Handle customer interactions from multiple channels through a single, user-friendly interface
  • Leverage advanced AI for real-time sentiment analysis and proactive engagement
  • Prioritize high-value contacts, routing them to the best available agents for a tailored experience
  • Enhance customer journeys with dynamic conversational tools like video calls, chatbots, and live chat, delivering the right support at the right time

Our team of experts are your team of experts

Get to know CoreMedia with a personal introduction from an expert.

What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources

Dynamic Content

Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized Experiences

Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Omnichannel content strategy for CoreMedia Touchpoints with AI personalization

Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
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Guided Selling

Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
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Elevate your digital experiences.

Choosing a DXP is a big decision, and we’re here to help. Whether you're looking for a new CMS or want to enhance your website with engagement tools to boost conversions, we'll consult you to realize your digital ambitions.

 

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