SAN FRANCISCO, UNITED STATES (March 14, 2017) — CoreMedia today announced that it will become part of the Salesforce Partner Program. With its participation, CoreMedia is supporting the Salesforce Commerce Cloud, the fastest solution for the implementation of true unified commerce. Commerce Cloud enables companies to create personalized and content-rich shopping experiences to engage their customers across web, mobile, social and retail.
From now on, companies can offer their customers a holistic customer experience via the world's leading CRM platform Salesforce, including marketing, customer service and more, in addition to pure sales.
CoreMedia LiveContext enables companies to combine multimedia and dynamic content with real-time product data and transactional capabilities to create engaging digital shopping experiences - driving revenue and customer loyalty.
„Diese Integration verdeutlicht unser Engagement, Kunden mit modernsten Möglichkeiten auszustatten“, said Sören Stamer, CEO of CoreMedia. „Kombiniert ergeben CoreMedia LiveContext und die Commerce Cloud ein leistungsstarkes neues Tool, mit dem Online-Händler ihre Angebote optimieren, erheblich Kosten sparen und die Veröffentlichungsdauer verkürzen können.“
The Salesforce Partner Program is the industry's largest cloud-based partner program. Through the Salesforce Customer Success Platform, consultants, software vendors, resellers, agencies, and other participants can support their customers' success. The Salesforce Partner Program offers business and technical benefits, marketing value, and the AppExchange, the world's largest marketplace for business applications. Together, these components help partners of all sizes and industries build successful businesses based on the Salesforce platform.
„Alles und alle sind immer enger vernetzt und mit immer intelligenteren Möglichkeiten ausgestattet“, Alan Bunce, VP Product Marketing from Salesforce mentioned. „Durch die Teilnahme am Salesforce Partner Program und die Unterstützung der Commerce Cloud wird CoreMedia Teil der weltgrößten Gemeinschaft von Partnern, die in der Cloud zu Hause sind, Innovationen auf der Salesforce-Plattform schaffen und damit den Kundenerfolg steigern.“
The extended functionality of CoreMedia LiveContext in cloud and hybrid environments gives online providers new tools to create attractive and targeted shopping experiences faster and more efficiently. In this way, CoreMedia closes the gap between classic e-commerce systems, which focus purely on the shopping transaction, and content-oriented brand sites, whose goal is the customer experience.
The most important functions of LiveContext:
- Enhance existing store pages and create new, hybrid pages that combine multimedia and branded content with product data, inspiration, and service offerings
- Ability to instantly incorporate interactive elements such as "shoppable" videos, image maps, editable text on images, slideshows, 360-degree product spinners, and more
- Advanced preview capabilities that show sellers exactly how their offerings will look online - on all devices and at all stages of the customer journey
- All components can be deployed either fully in the cloud or in hybrid environments.
Availability: CoreMedia LiveContext for Salesforce Commerce Cloud will be available as a cloud solution from summer 2017, based on Salesforce Cloud offerings or as a mixed installation with on-premises and cloud-based components.
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About Salesforce Commerce Cloud
Salesforce Commerce Cloud empowers sellers to create holistic customer experiences across channels: online, social media, mobile, and in-store. From purchase to delivery to customer service, Commerce Cloud provides customers with personalized shopping experiences that consistently delight and drive customer engagement, loyalty, and purchase intent. With intelligent predictions from built-in AI and an extensive partner network, Commerce Cloud makes it easier for retailers to design, deliver, and service sophisticated customer experiences.