If you’re expected to migrate from Crownpeak DXM to FirstSpirit CMS, don’t expect a leap forward. The platform remains fragmented, hard to integrate with complex enterprise stacks, and lacks growth-critical tools like native performance dashboards, AI, and 1:1 personalization. Its inconsistent roadmap creates risk, slows delivery, and limits innovation. 

CoreMedia delivers future-ready innovation out of the box. Our AI Copilot, CoreMedia KIO, helps teams create, personalize, and deliver content faster — while humans stay in control. With built-in personalization, actionable insights, and an open API framework, you can deliver faster, optimize continuously, and drive measurable growth.

Crownpeak customers often face inconsistent support: management turnover, teams stretched across time zones, and a lack of platform knowledge make it hard to get help when you need it most. 

With CoreMedia, you get direct access to experienced platform experts who understand your goals, your market, and your language. 40% of our team has been with CoreMedia for more than 10 years — giving you continuity and deep product expertise. Our dedicated Customer Success and Services teams are trusted by global enterprises for fast, personal, and reliable support — every step of the way.