10 am

ECC Club: Jalina Küppers


Topic: Customer Centricity - Your Customers at the Center of Trade and Commerce

With digitalization, the possibilities have become almost infinite - the challenge is to find the right tools for you to create a smooth customer journey. The IFH study "Customer Centricity - Your Customers at the Center of Trade and Commerce" provides a compass in the jungle of options. The study shows what really matters and gives B2B companies practical insight.

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