Client Support

Providing our clients the support they need, fast.


Having access to professionals who understand the urgency of your requests and have access to the resources to address those requests is critical for a system that supports the day-to-day operational requirements. A responsive, competent answer either on-line, by email or on the telephone makes all the difference.

Our Support Team is available 24/7/365 to address your support needs.

Online Helpdesk

CoreMedia Support's team is accessible directly via our Online Helpdesk. All requests are addressed with total transparency on the process and the status. Click here for the Online Helpdesk.

Software Download Center

The latest releases of CoreMedia’s software are available via the software download center - ensuring that you can take advantage of new features and capabilities. Click here to go the Software Download Center.

Live Support

Our support staff can be contacted directly by phone or email. Click here for the contact details.