Experiential Commerce Survey: Online Catalogs Are Not Enough… So What Is?

On-demand Webcast

An online catalog and transactional e-Commerce are foundational to selling online, but they are no longer enough. More than 75% of e-Commerce professionals, who participated in a recent survey conducted by CoreMedia at the IBM Smarter Commerce Global Summit, indicated that they are exploring Experiential Commerce. In fact 11% have already implemented this as their strategy to increase engagement, revenue and customer lifetime value.

In this 20-minute on-demand webcast, CoreMedia and CrossView share the results of this survey and provide recommendations on achieving “transactional commerce with a heart.”

Find out:

  • What is driving this interest
  • What are the top challenges to adoption
  • What is the organizational and technological impact
  • How you can begin to transform your online store

A copy of the Survey Report and an Infographic that depicts the survey findings are available here.