Learn from the Experts
The CoreMedia Expert Series: Practical Advice for Digital Experience Professionals from Industry Experts
The CoreMedia Expert Series is a program designed to provide practical information to digital experience professionals.
Customer Experience Management
Tim Walters — a Digital Clarity Group Principal Analyst and Founding Partner and a former Senior Analyst and Advisor at Forrester Research — lays the foundation with his practical, impartial and actionable advice to those want to transform their customers’ online experiences.
In this four-part video series on Customer Experience Management, Tim addresses not only the challenges of building an internal team and selecting the right technology, but also how to be a catalyst for change and ensure success in the short and long term.