Product Support Lifecycle

CoreMedia Support is your sustainable partner — today and tomorrow!

The CoreMedia Product Support Lifecycle provides consistent and predictable support availability guidelines, allowing you to effectively plan and manage your support needs. The Product Support Lifecycle took effect in October 4th, 2013 and is binding for all contracts been closed in succession of this date.

Regular Support - Delivers our best service with our "Professional Support" or "Enterprise Support" for your CoreMedia software with an upfront, three-year support commitment that helps you plan and budget.

Extended Support - Offers an additional two years of support and maintenance releases -within our support packages- for your CoreMedia software for an additional fee, so you can effectively manage your upgrade strategy.

To verify the lifecycle dates for a specific product, please use the table below:

Product Release

Date of
General Availability

End of
Regular Support

End of
Extended Support

CoreMedia 7

Oct 24, 2012

Jun 30, 2016

Apr 30, 2018

CoreMedia 8

Dec 18,2014

Dec 31, 2017

Dec 31,2019

CoreMedia LiveContext 2
for IBM® WebSphere® Commerce

May 13, 2014

May 31, 2017

May31, 2019

CoreMedia LiveContext 3
for IBM® WebSphere® Commerce

Feb 14, 2017

Feb 29, 2020

Feb 28, 2022

Questions? We are happy to give you answers! Please e-mail us

Are you already a customer or partner and need information about our current releases? Click here.

Looking for older versions that are outside the Support Life Cycle? Click here.