Client Support
Providing our clients with the support they need — quickly and thoroughly.
Our Support Team is available 24/7/365 to address your support needs.
Online helpdesk
Send in your support requests to the CoreMedia support team through the online helpdesk. All your requests will be addressed right away with complete transparency throughout the process.
Software download center
Access the latest CoreMedia releases through our software download center. Contact the support team to get access or more information about this service.
Live support
Our support staff can be contacted directly at:
- Phone: +1.800.267.4086
- Email: support@coremedia.com
Product Support Lifecycle
The CoreMedia Product Support Lifecycle provides consistent and predictable support availability guidelines. Find all details here.
