Increase revenue and customer loyalty with relevant, unified, multi-channel shopping experiences.
The Internet has had a profound impact on consumer shopping behaviors. As online sales continue to grow and consumer touchpoints proliferate, retailers must learn how to master complex two-way interactions with their customers. Our software allows retailers to deliver engaging, unified customer experiences across all channels - helping to drive conversion rates and increase online revenue.
Office Depot, Inc., is a leading global provider of office products, services, and solutions formed by the merger of Office Depot and OfficeMax. Office Depot uses CoreMedia LiveContext to help enhance the customer shopping experience for officedepot.com by streamlining the collaboration between its online authors to ensure faster time-to-market for executing integrated campaigns. CoreMedia LiveContext is integrated with the Office Depot product catalog, pricing information and front-end modules, providing business users with a single interface to access this real-time information and blend it with marketing content.
“As a global company, Office Depot, Inc. is continually seeking opportunities to improve the customer shopping experience on officedepot.com while optimizing the internal processes that support them. CoreMedia’s digital engagement solution was a natural fit for us due to its ease of integration into our existing systems and reduced time-to-market.”
Richard Polly, Senior Director of eCommerce, Office Depot
Homebase is a leading home improvement retailer in the UK and Ireland that sells over 50,000 home and garden products to more than 64 million customers a year.
“The [CoreMedia] tooling has transformed the team, enabling them to unlock what they do creatively without worrying about code. They are starting to do things with it we didn’t know it did! A well delivered project is good for the reputation of the team, and this one was well delivered, so alongside the toolset the delivery of the project was optimal."
Rachel Jones, Digital Enterprise Manager, Homebase
Boots UK (boots.com) is the most popular pharmacy chain in the UK and Ireland, with 57,000 employees and 2,500 stores located mostly in main streets, shopping centers and airports.
Boots recently joined forces with Walgreens, the largest drug retailing chain in the U.S., to form the Walgreens Boots Alliance, Inc. (Nasdaq: WBA).
To improve conversion rates and contribute to increased online sales, Boots chose CoreMedia LiveContext to transform its IBM WebSphere Commerce-powered Web store, Boots.com, by infusing it with visually engaging experiences and immersive content.
CoreMedia LiveContext for IBM WebSphere Commerce enables Boots to provide its customers with a much more personalized and contextual online experience. It also allows Boots to adopt an evolutionary approach to development that enables them to innovate quickly and add new functionality incrementally.
dm is the largest drugstore chain in Germany with more than 1.400 stores.
dm also operates approximately 2.800 stores in 12 European countries with more than 46.000 employees.
Tchibo has been synonymous with freshness and quality in the coffee market since being founded in 1949 by Max Herz.
Originally a coffee mail-order firm, it has evolved into an international company and operates in many more business sectors than the traditional selling of coffee.
Over the years, Tchibo has systematically expanded its range and distribution paths, ensuring diversity and quality the world over with strong brands.