By using the technologies of Web 2.0 you pave the way for the change to Enterprise 2.0: you foster direct dialog between yourself and your customers in order to continually improve your products and services, and support your staff through intelligent knowledge management.
CoreMedia Social Software Extension enables dialog platforms that aggregate knowledge and feedback from blog entries and forum postings. On your intranet, CoreMedia Social Software Extension lets you leverage the dynamic knowledge of your employees; on your website, you can directly gauge the opinion of your customers and partners concerning your products and services. Users of CoreMedia Social Software can write posts containing text, videos or images – and use tags displayed in tag clouds to categorize them. Already-existing postings can be both commented and rated using ‘stars’. The intelligent search crawls the entire system, indexing both user-generated and editorial content.
CoreMedia Social Software Extension and CoreMedia CMS are the perfect match when you need to seamlessly integrate user-generated content (comments, ratings) with content management for editorial content. Interfaces and a modular architecture simplify the step-by-step introduction and seamless integration of Web 2.0 applications into your content infrastructure.
"Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers."
Andrew McAfee, Associate Professor, Harvard Business School